What are the responsibilities and job description for the Pickleball Sales and Customer Experience Specialist position at Pickleballxpo?
Pickleball Sales and Customer Experience Specialist
We are seeking a dedicated and enthusiastic Customer Experience Specialist to join our team. In this role, you will be the first point of contact for our clients, ensuring they receive exceptional service and support. Your primary responsibility will be to enhance customer satisfaction by providing timely and effective solutions to their inquiries. This position is ideal for individuals who are passionate about client services and possess strong communication skills.
Duties
- Provide outstanding customer service by addressing inquiries via phone and in-person through a professional manner.
- Assist clients with information, order processing, and issues to ensure a seamless experience.
- Maintain accurate records of customer interactions and transactions through data entry in our system.
- Collaborate with team members to resolve customer issues and improve overall service.
- Demonstrate excellent phone etiquette while interacting with customers, ensuring a positive experience.
- Support sales efforts by identifying opportunities for upselling products based on customer needs.
Qualifications
Join us as we strive to provide an exceptional customer experience that sets us apart!
Job Types : Full-time, Part-time
Pay : $20.00 - $25.00 per hour ( depending on experience )
Expected hours : 30-40 per week
Shift :
Ability to Commute :
Ability to Relocate :
Work Location : In person
Salary : $20 - $25