What are the responsibilities and job description for the Service Technician position at Pico Propane?
Job Details
Job Summary
The Service Technician will play a crucial role in the installation, repair, and maintenance of Propane and Oil equipment and tanks. To ensure success as a Service Technician, one should have sound mechanical knowledge, be able work in confined spaces for an extended period, have exceptional communication skills, and a passion for customer service.
Ultimately, a top-class Service Technician provides expert installation services and dedicated support to all customers.
Location: While the role allows for residence in Fort Lauderdale, the employee will be required to report to our Miami office.
Duties/Responsibilities:
- Travels to customers' homes or place of business
- Installs tanks and/or appliances
- Repairs equipment such as LP furnaces, water heaters, LP appliances, etc.
- Suggests areas where equipment should be set up – site surveys
- Troubleshoots problems with existing equipment
- Tests old and new equipment along with testing connections
- Provides customers with verbal and written operating instructions for new equipment
- Maintains equipment
- Cleans up after the job is complete
- Records and maintains stock levels
- Maintains the work vehicle and general maintenance of the vehicle
- Assist with propane cylinder deliveries as needed
- All other duties as assigned
The absence of specific statements of duties does not exclude those tasks from the position if the work is similar, related, or a logical assignment of the position.
Qualifications
Required Skills/Abilities:
- Proven work experience as a licensed Service Technician
- Advanced knowledge of propane (LP) systems (highly preferred)
- Willingness to learn and grow
- Ability to solve problems and repair equipment on site
- Ability to use a GPS to navigate to customer locations
- Customer service oriented
Education, Certification, Licenses Required:
- High school diploma or equivalent
- CDL (preferred but not required)
- Must have a valid driver’s license with a clean driving record
- Hazmat and Tankers endorsements (preferred but not required)
- Propane & Natural Gas Technician Certification: Delivery, Tank Setters, Appliance Connection & Service Technician
Physical, Mental, and Behavioral Requirements:
The physical requirements described here are representative of those that must be met by the incumbent to successfully perform the essential functions of this job.
- Position requires the ability to stand, walk, stoop, kneel, crouch and manipulate (lift, carry, move) light to heavy weights of 10 to 100 lbs. for approximately 90% of the work shift
- Ability to regularly climb in and out of a service motor vehicle, multiple times per work shift
- Good hand eye coordination, arm hand and finger dexterity, including the ability to grasp and visual acuity to operate equipment is required, including at night
- Frequent sitting, reaching with hands and arms
- Must be able to speak and hear
- Position is subject to pre-hire DOT medical certification requirements and drug and/or alcohol testing, as well as a physical abilities test performed by a company provider
- Must pass pre-employment screening and background check
- Position may require working evening hours and weekends as needed
- Work is normally performed outside where exposure to conditions of extreme heat/cold, fumes, airborne particles and gases is common
The above statements are intended to describe the general nature and level of work that is expected to be performed. They are not intended to be construed as an exhaustive listing of all responsibilities, duties and skills required. Also, whether particular duties or demands listed above or elsewhere are “essential” is a case-by-case determination, depending on the operational realities and staffing at the individual location. For questions about whether a particular function is essential in your particular role, please contact HR at (210) 245-9445.
Meritum Energy Holdings is an equal opportunity employer to all qualified applicants regardless of age, color, national origin, citizenship status, physical or mental ability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status with regard to public assistance, status as a disabled veteran and/or veteran of the Vietnam War Era or any other characteristic protected by federal, state, or local law.
