Optometric Technician

Job Summary:

We are seeking a dedicated and skilled Optometric Technician to join our healthcare team. The ideal candidate is one who is passionate about assisting with providing comprehensive vision care to both Native and non-Native patients within the serene area of Northern New Mexico. The technician will operate the optical dispensary, order contact lenses and glasses, acquire patient insurance benefits as they apply to glasses and contact lenses, make referral appointments for patients requiring specialty consultations, answer phone calls, order supplies, and maintain the tidiness and efficiency of the optometry clinic.

Additionally, you will promote eye health through patient education, including guidance on the proper use and care of contact lenses and optical frames.

Essential Functions:

• The Optometry Technician reports directly to the Director of Optometry and is responsible for aiding the Optometrists with the operations of the eye clinic.
• The technician will operate the optical dispensary, order contact lenses and glasses, acquire patient insurance benefits as they apply to glasses and contact lenses, make referral appointments for patients requiring specialty consultations, answer phone calls, order supplies, and maintain the tidiness and efficiency of the optometry clinic.
• In addition, the technician will also assist the Optometrists with prescreening patients, entering patient information into the EHR, diagnostic testing, and procedures.
• Responsible for timely electronic health records data entry pertinent to patient service role.
• Performs other related duties as assigned.
• Complete task training for all routine cleaning and decontamination processes for all surfaces contaminated by a communicable disease to ensure a high level of patient, visitor, employee, and external customer satisfaction.
• Completes all patient care documentation in the electronic health record entries accurately and in real-time.
• Attends all departmental and facility meetings as directed by the Optometrist.
• Complete all training courses within the facility as required.
• Complete all continuing education as required by certifications

For technicians assigned to clinic:

· Ordering contact lenses, tracking contact orders, and notifying patients when lenses arrive, and scheduling fittings.

· Teaching patients about contact lens care and insertion/removal.

· Acquiring patient insurance coverage information and applying material benefits accurately.

· Making referral appointments for patients needing specialty consultations and monitoring approvals through PRC.

· Assisting the Optometrist with direct patient care.

· This may include, but is not limited to, assisting with patient positioning, recording patient health history, using the lens meter, operating the visual field machine, OCT, fundus camera, pachymeter, auto refractor, topography, tonometry, taking visual acuity, as well as using the EMR to record patient data.

· Assisting the Optometrists with procedures, follow up calls to patients, requesting outside records, and coordinating care with other providers.

· Assisting the Optometrist with tasks associated with maintaining the quality and efficiency of the eye clinic.

· Assisting the Optometry Office Assistant with answering phone calls, returning calls, and taking patient orders over the phone.

· Managing continuous and timely patient flow by effectively communicating with the Optometrists and other team members.

· Verifying and maintaining stock level and disposal for all expired supply item monthly.

· Disinfecting equipment and instruments between patients and at the end of the day.

· Performing other duties that may emerge over the course of the eye clinic’s operations including coverage in the Optical.

· Cross training in Optical.

For technicians assigned to optical:

• Maintaining accounts with the optical lab and contact lens distributor and assuring accounts are accurate and in good standing
• Monitoring stock of frames and reordering as necessary
• Dispensing, ordering, fitting, and adjusting eyeglass frames and lenses
• Measuring patients for eyewear, assisting in frame and lens selection
• Keeping order information up to date in EMR
• Notifying patients of orders, delays
• Tracking eyeglass referrals
• Assisting the technicians assigned to the Optometrists as needed
• Participates in departmental workflow and or testing teams as related to electronic health record or other project initiatives.
• Collaborate with healthcare providers to facilitate patient care.
• Ensure compliance with health regulations and confidentiality standards.
• Promote the mission, vision, and values of the medical center.
• Works day and evening shifts as assigned. May be required to work weekends, as seldomly needed.
• Enhance professional growth and development through participation in educational programs, trainings, current literature, in-service meetings and workshops; shows responsibility for own professional practice and ongoing education.

Qualifications:

• High School Diploma or GED equivalent
• Experience in optometry clinic/optical center, preferred.
• Alternatively, currently enrolled in a health sciences program and/or pursuing an Associate of Arts or Associate of Science degree with CNM;
• Must be able to pass a TB screening.
• Must provide written copy of immunization record prior to employment.
• Must pass background check for position.
• Must be able to comply with the Pueblo of Picuris Drug Free Workplace policies.

Job Types: Part-time, Internship

Pay: $18.00 - $25.00 per hour

Expected hours: 16 – 24 per week

Benefits:

• Employee assistance program
• On-the-job training
• Professional development assistance
• Tuition reimbursement
• Uniform allowance

Schedule:

• 8 hour shift
• No weekends

People with a criminal record are encouraged to apply

Ability to Commute:

• Peñasco, NM 87553 (Required)

Ability to Relocate:

• Peñasco, NM 87553: Relocate before starting work (Preferred)

Work Location: In person

Salary : $18 - $25