What are the responsibilities and job description for the Front of House Team Member position at Pie Five Pizza?
The FOH team member is responsible for the successful execution of the Pizza Inn experience through serving the guest
in a team member capacity by performing all the front of house functions.
Essential Job Functions
Qualifications and Requirements:
Basic Qualifications
- No experience required
Minimum Qualifications
- Must be organized, flexible, and detail-oriented
- Ability to effectively communicate with other employees
- Must have basic math skills, and have the ability to handle money accurately
- Must be pleasant, personable, and friendly
- Sense of urgency
Physical & Mental Requirements
- Must be able to stand for periods of up to 4 hours
- Must be able to read and write to facilitate communication
- Must be able to speak clearly and listen attentively to customers, team members and management
- Must be able to bend, stoop, and kneel repeatedly over a long period of time
- Must be able to lift up to 40 pounds
Essential Functions:
- Collects cash, checks or charge payments from guests
- Ensures an accurate accounting of all transactions, collections, and disbursements during work shift
- Greets guests as they enter the dining area
- Organizes seating chart; designates sections
- Responsible for seating guests
- Knows menu and can describe items
- Knows current specials and promotions
- Responsible for setting-up cash drawer and following security procedures
- Answers phone, suggestively sells menu items, accurately takes orders and quotes proper delivery times
- Responsible for proper cash handling
- Able to give directions to the restaurant
- Keeps pace with incoming orders
- Keeps area clean and organized
- Assists in keeping kitchen area clean
- Stays familiar with delivery area
- Assists with folding pizza boxes
- Performs guest callbacks
- Greets guests and presents them with the menu. Informs guests of specials and menu changes, suggestively sells, and answers questions regarding food, beverages, and service
- Takes food orders from guests and relays to kitchen staff
- Prepares and delivers beverage orders
- Serves courses from kitchen and service areas promptly, and garnishes items with proper presentation prior to serving
- Assists in stocking workstation, bussing tables, and resetting tables
- Processes guest’s orders to ensure all items are prepared properly and on a timely basis
- Communicates with other employees to ensure guest satisfaction with the food and service
- Assists in other areas of the restaurant when needed
- Completes opening and/or closing checklists
- Perform other related duties, as assigned by company management
At PIE FIVE, we're here to change the way you think about pizza. Sure, it’s still round, it’s still sliced, and it’s still delicious, but ours is all about quality. We make our dough fresh every morning, chop garden-fresh veggies by hand, and mix up our own marinara sauce with fresh packed tomatoes. Not only that, but we give you unlimited toppings! It’s crazy, but we want you to try all our amazing ingredients so you can discover your new favorite pizza.
Salary : $12 - $14
