What are the responsibilities and job description for the Lead Member Care Coordinator position at Piedmont Health Services?
Job Description
Job Description
About Piedmont Health Services
Piedmont Health Services, Inc. (PHS) is a 501(c)(3) nonprofit and Federally Qualified Health Center (FQHC) in North Carolina. Dedicated to delivering top-tier, accessible, and inclusive primary healthcare, PHS has proudly served for 54 years and remains the largest community health center in central NC. Operating 10 Community Health Centers, two PACE (Program of All-Inclusive Care for the Elderly) SeniorCare facilities, and 2 Mobile Health Units, PHS extends its services to residents across five counties, including Alamance, Caswell, Chatham, Orange, and Lee.
What's an FQHC?
Federally Qualified Health Centers (FQHC) are community-based healthcare providers that receive funds from the Health Resources and Services Administration (HRSA) Health Center Program to provide primary care services in under-served areas.
Internal Applicants Only
Job Title - Lead Member Care Coordinator
Department - Case Manager
Reports to - Director of Care Management
Benefits -
- Medical, Dental, Vision, Life Insurance (Short & Long Term Disability)
- 403(b) Plan
- Paid Holidays
- CME (Continuing Medical Education)
About Position : A Lead Member Care Coordinator will provide clinical and administrative guidance and oversight for the team of member care coordinators. The Lead Member Care Coordinator is instrumental in providing training and expertise to the entire member care coordinator team. In addition, the Lead Member Care Coordinator performs member care coordinator duties as needed. The Lead Member Care Coordinator guides and helps implement population health initiatives to improve patient health outcomes. This position will engage in the development of policy guidelines and workflows. The Lead Member Care Coordinator will collaborate with multidisciplinary teams, community partners and other stakeholders as applicable. Performs other duties as assigned.
88 Vilcom Center Drive, suite 110, chapel Hill, NC 27514
Duties / Responsibilities -
Qualifications -
Education : 2-3 years of care coordination experience within PHS.
Required : Proven success within quality areas such as chart audits and productivity.
Exhibits leadership qualities such as successfully facilitating meetings, consistent success with job duties, and consistent success within quality areas.
Preferred :
Current / valid License : N / A
Immunizations : All PHS required Immunizations
Pay Range - $50,306 - $58,319
EEO Statement
Piedmont Health Services, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
DEI Statement
Piedmont Health Services, Inc. (PHS) endeavors to maintain an inclusive workplace, one that is reflective of the patient population that we serve and the individuals whom we employ. We strive to incorporate inclusiveness throughout our work culture, including the way that we recruit, support, and retain employees. We believe that having employees from diverse backgrounds, cultures, and experiences is an asset. It helps us to view the world through different lenses embodying the perspectives, opinions, approaches, and values that our employees bring to work daily. In fact, inclusion is woven into the very fabric of our work life, which allows our employees to perform at their highest possible potential.
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Salary : $50,306 - $58,319
