What are the responsibilities and job description for the Quality Manager position at Piedmont Health Services?
About Piedmont Health Services
Piedmont Health Services, Inc. (PHS) is a 501(c)(3) nonprofit and Federally Qualified Health Center (FQHC) in North Carolina. Dedicated to delivering top-tier, accessible, and inclusive primary healthcare, PHS has proudly served for 54 years and remains the largest community health center in central NC. Operating 10 Community Health Centers, two PACE (Program of All-Inclusive Care for the Elderly) SeniorCare facilities, and 2 Mobile Health Units, PHS extends its services to residents across five counties, including Alamance, Caswell, Chatham, Orange, and Lee.
What's an FQHC?
Federally Qualified Health Centers (FQHC) are community-based healthcare providers that receive funds from the Health Resources and Services Administration (HRSA) Health Center Program to provide primary care services in under-served areas.
Job Title – Quality Manager
Department - Quuality and Compliance
Reports to – Chief Compliance and Quality Officer
Benefits -
- Medical, Dental, Vision, Life Insurance (Short & Long Term Disability)
- 403(b) Plan
- Paid Holidays
- CME (Continuing Medical Education)
About Position : The CHC Quality and Compliance Manager, under the Chief Compliance and Quality Officer leadership, oversees a collaborative approach to quality and compliance at PHS Community Health Centers. A hands-on approach will be taken to ensure that sites have a good understanding of their responsibility for the implementation and documentation of the quality process. Quality will be maintained throughout the CHCs – all departments and / or services. The manager is responsible for ensuring regulatory compliance with the quality aspects of accreditation bodies, i.e. The Joint Commission and NCQA. Serves as the Joint Commission and PCMH Coordinator. Functions as an objective body that reviews and evaluates compliance issues / concerns within the organization. Maintains and updates the CHC clinical dashboard. Works in conjunction with the Director of Corporate Compliance and Quality to ensure the Board of Directors, management and employees are in compliance with the rules and regulations of regulatory agencies. Ensures that company policies and procedures are being followed and that behavior in the organization meets the company's Standards of Conduct. Practices within the scope of Piedmont Health Services policies, procedures and standards.
Duties / Responsibilities –
Qualifications –
Education : RN, BA / BS, MPH or related field of study
Required :
Experience in healthcare; demonstrated leadership; experience working with many levels of staff, i.e. medical providers, nurses, support staff, senior leadership and board members; familiarity with operational, financial, quality and human resources procedures. Experience with work in quality and with regulatory agencies, i.e. HRSA, TJC, PCMH, CMS
Preferred :
Ability to use computerized tracking tools; Experience with data collection, analysis and reporting for regulatory and compliance issues, including chart audits and clinical analysis. Excellent skill with EMR and Microsoft Office programs (Excel and Word). Experience with population management principles.
Current / valid License : N / A
Immunizations : PHS required immunizations
Pay Range - $76,424.00 - $88,596.00
EEO Statement
Piedmont Health Services, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
DEI Statement
Piedmont Health Services, Inc. (PHS) endeavors to maintain an inclusive workplace, one that is reflective of the patient population that we serve and the individuals whom we employ. We strive to incorporate inclusiveness throughout our work culture, including the way that we recruit, support, and retain employees. We believe that having employees from diverse backgrounds, cultures, and experiences is an asset. It helps us to view the world through different lenses embodying the perspectives, opinions, approaches, and values that our employees bring to work daily. In fact, inclusion is woven into the very fabric of our work life, which allows our employees to perform at their highest possible potential.
Salary : $76,424 - $88,596
