What are the responsibilities and job description for the Insurance Coordinator position at Piedmont Healthcare PA?
Job Description
Job Description
Description :
GENERAL SUMMARY OF DUTIES :
Responsible for administering, directing, planning and coordinating all insurance related activities. Also, to be a back-up person to the Office Manager.
ESSENTIAL FUNCTIONS :
1. Helps oversee daily office operations and assists other employees with questions pertaining to insurance and charges.
2. Assists office manager develop and implement short and long-term work plans and objectives for clerical and sometimes clinical functions.
3. Assists employees in understanding / implementing clinic policies and procedures.
4. Helps develop guidelines for prioritizing work activities, evaluating effectiveness and modifying daily activities as necessary. Ensures that office is staffed appropriately when office manager is out.
5. Helps office manager establish deadlines for work assignments and completion. Monitors work status and progress.
6. Helps to identify, analyze, and resolve work issues.
7. Assists in the recruiting, orientation, development and evaluation of clerical and clinical staff.
8. Helps oversee office payroll and leave records when office manager is out.
9. Orders front office supplies, keeps inventory, helps to see that the mail machine has supplies and that the postage is added to the machine when it runs out.
10. Helps to ensure that the patients are treated courteously by the office staff and that visitors are screened properly directed.
11. Helps to ensure that requests for information are handled promptly and effectively.
Works with other administrative staff to ensure efforts are coordinated and high-quality patient care is provided.
12. Helps coordinate and participate in professional development activities (office meetings, training sessions, insurance classes, etc.)
Maintains strictest confidentiality
Requirements : EDUCATION :
High school diploma or GED. Two years of college preferred. Course in medical billing and coding preferred
EXPERIENCE :
Minimum of three years of administrative experience including one year of medical office experience.
KNOWLEDGE AND SKILL REQUIREMENTS :
1. Knowledge of organizational policies and procedures.
2. Knowledge of clinical office procedures.
3. Knowledge of computer system and applications.
4. Knowledge of medical practices, terminology, and insurance billing, and reimbursement policies.
5. Knowledge of grammar, spelling, punctuation and sentence structure to answer correspondence and prepare reports.
6. Skill in planning, organizing, delegating and supervising.
7. Skill in evaluating the effectiveness of existing methods and procedures.
8. Skill in operating a variety of office equipment and computer programs
9. Ability to read, interpret, and apply policies and procedures.
10. Ability to communicate clearly and effectively.
11. Ability to set priorities among multiple requests.
12. Ability to interact with patients, medical and administrative staff and public effectively.
ENVIRONMENTAL / WORKING CONDITIONS :
Normal office environment.
PHYSICAL / MENTAL DEMANDS :
Requires sitting and standing associated with a normal office environment.
This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve.
