Financial Counselor - Greenville Center

Would you like to be a part of one of the fastest-growing fertility practices in the Southeast? PREG- Greenville has an immediate opening for a financial counselor with a passion for helping others in our Greenville, SC office.

The successful candidate will work as part of a team to help our patients maximize their insurance benefits and provide financial options for various types of treatments. This candidate should have prior insurance and billing experience, scheduling experience, be outgoing, and be able to multitask. Occasional coverage of the check-in and check-out desk will be required to greet patients, schedule appointments, create and answer calls. This associate will need to bring excitement and genuine care for people. Our goal is to provide exceptional experience and outstanding customer service for patients at every appointment.

If you want to be a part of a dynamic team that helps to create families - we want you to meet you!

PREG offers a very competitive salary as well as great benefits including:

• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Spending Accounts
• Paid Time Off - 130 Hours annually to start
• Mental Health Day
• Six company paid holidays
• 401K (Safe Harbor Plan) plus Profit-Sharing Plans
• Company provided STD, LTD, and Life Insurance
• Other additional coverages are optional

Responsibilities:

• Performing financial consultations with patients to maximize fertility benefits and explain various treatment options.
• Answering phones and responding to email inquiries
• Meeting with patients to explain their insurance coverage and financial responsibility for the recommended family building options
• Patient scheduling
• Checking in and checking out Patients
• Greeting patients
• Customer service skills
• Helping patients navigate through their fertility process and visits

Ideal Candidate Qualities:

• Consistently brings a positive, can-do attitude to the workplace
• Self-motivated and proactive, thriving in independent roles
• Dedicated to delivering exceptional customer service with every interaction
• Compassionate and empathetic, treating others with genuine care and respect
• Maintains a calm, composed, and approachable presence, even in high-pressure situations
• Highly detail-oriented, with a strong commitment to accuracy and follow-through

Preferred skills:

• Computer proficiency in MS Office Suite
• Prior medical office billing and insurance required
• Comfortable managing multiple priorities in a fast-paced workplace
• Experience in verifying insurance benefits, patient accounts, and financial consultations.

Salary:

• $20.00 - $25.00 per hour, based on experience

Job Type:

• Full-time, On-site, including rotational holidays and weekends as required.
• English proficiency required; bilingual candidates are strongly encouraged to apply

Schedule:

• Monday through Thursday 7:30 AM until 4:30 PM
• Friday 7:30 AM until 12 PM

Work Location: In person, On-site

Please note that a background check is an essential requirement for consideration for this job opening. By applying for this position, you consent to undergo a background check as part of the hiring process. The background check may include but is not limited to verification of employment history, education credentials, criminal record, and any relevant professional licenses or certifications. The results of the background check will be used solely for employment-related purposes and will be handled under applicable laws and regulations. Failure to consent to or successfully pass the background check may result in disqualification from consideration for employment or termination of employment if already hired.