What are the responsibilities and job description for the Financial Aid Call Center Specialist position at Piedmont Technical College, SC?
Salary : $25,350.00 Annually
Location : Greenwood County, SC
Job Type : FTE - Part-Time
Job Number : 171390
Agency : Piedmont Technical College
Opening Date : 12 / 09 / 2024
Closing Date : Continuous
Class Code : : AA20
Position Number : : UZ01
Normal Work Schedule : : Other
Normal Work Schedule (Other) : : Willingness to work within a flexible schedule. 14-25 hours / per week.
Pay Band : Band 1
Opening Date : 12 / 09 / 2024
EEO Statement : Equal Opportunity Employer
Agency Specific Application Procedures : : Qualified applicants meeting minimum requirements must apply online to the State of SC Employment Application at https : / / www.governmentjobs.com / careers / sc / ptc. Resumes will not be accepted in lieu of application. Paper, faxed or emailed applications / resumes will not be accepted, reviewed or responded to. AA / EOE. Piedmont Technical College provides affirmative action and equal opportunity in employment for all qualified persons regardless of race, color, sex, including the basis of pregnancy, childbirth, or related medical conditions, national origin, age, religion, or disability.
Veteran Preference Statement : South Carolina is making our Veterans a priority for employment in state agencies and institutions.
Job Responsibilities
Answering phone calls, assisting students with any financial aid questions in the Financial Aid Call Center. Overseeing the Financial Aid Welcome Desk when needed.
Minimum and Additional Requirements
High School Diploma or GED
Preferred Qualifications
Customer service and / or Call Center experience
Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.
Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note : The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
Salary : $25,350
