What are the responsibilities and job description for the Part-Time Cashier - Shuttle Bus Driver position at Piedmont Triad International Airport?
Description
Job Description :
An employee in this position receives payment from customers who use parking services at the airport. The employee will also perform shuttle bus driver duties.
Principal Responsibilities :
Provide excellent customer service in assisting customers with payment for parking services, using automated equipment.
Handle special issues including lost tickets, equipment malfunctions, and lost or lack of funds.
Balance cash records and process credit card transactions and completes necessary reports.
Assist customers with information regarding the surrounding area, directions, and airport facilities.
Standard Work Hours :
Position supports day, night, weekend, and holiday shifts as needed in a 24 / 7, 365-day work environment.
Requirements
Knowledge & Skills :
Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings.
Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
Looks for and takes advantage of opportunities; Asks for and offers help when needed
Minimum Requirements :
High school education and experience as a cashier is required.
Experience driving a shuttle bus or closely related equipment is desired.
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