What are the responsibilities and job description for the Intake Coordinator position at Piedmont United Family Services?
Overview
We are seeking a dedicated and detail-oriented Intake Coordinator to join our team. The ideal candidate will play a crucial role in managing patient intake processes and ensuring a smooth transition for patients entering our healthcare system. This position requires strong organizational skills, knowledge of behavioral health and Medicaid terminology, and proficiency in relevant software systems.
Responsibilities
- Manage the intake process for new patients, ensuring all necessary documentation is collected and processed efficiently.
- Utilize Lauris software and physical client charts to maintain accurate patient records and scheduling.
- Communicate effectively with patients to gather health information, including medical history and current health concerns.
- Apply ICD-10 coding for accurate billing and insurance claims processing.
- Collaborate with healthcare providers to ensure seamless patient care and information flow.
- Maintain knowledge of behavioral health terminology and health information management practices.
- Communicate effectively with team regarding assessments, denials, start dates and authorization renewals.
- Provide exceptional customer service to patients, addressing any questions or concerns promptly.
- Assist in the training of new staff members on office procedures and systems.
Experience
- Previous experience in a behavioral health is preferred.
- Familiarity with Lauris or similar practice management software is a plus.
- Knowledge of ICD-10 coding and medical scheduling processes is essential.
- Strong understanding of health information management principles.
- Excellent organizational skills with the ability to multitask in a fast-paced environment.
- Strong interpersonal skills to foster positive relationships with patients and team members.
Join our team as an Intake Coordinator and contribute to providing exceptional care while ensuring an efficient intake process for our patients.
Job Type: Full-time
Pay: $18.50 - $20.00 per hour
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Salary : $19 - $20
