What are the responsibilities and job description for the Financial Aid Assistant position at Piedmont Virginia Community College?
Working Title Financial Aid Assistant Role Title Admin and Office Spec III Role Code 19013-SW FLSA Nonexempt Pay Band Position Number 28200019 Agency Piedmont Virginia Community College Division Piedmont Virginia Community College (Div) Work Location Albemarle - 003 Hiring Range $41,000 - $46,000 Emergency/Essential Personnel No EEO Category F-Admin Supp Full Time or Part Time Full Time Does this position have telework options? -Telework options are subject to change based on business needs- Does this position have a bilingual or multilingual skill requirement or preference? Work Schedule
Monday through Friday and as needed to fulfill role responsibilities. Typical work hours are 8 a.m. to 5 p.m. This is a full-time non-exempt position providing services in-person, primarily for other College departments. There may be requirements to work occasional evenings and weekends.
Sensitive Position No Job Description
Position Description – Financial Aid Assistant
Piedmont Virginia Community College (PVCC) is a public, open access institution of higher education in the Virginia Community College System whose main campus is located in Charlottesville, Virginia. This is home to the Charlottesville Historic Downtown Mall, The Jefferson School African American Heritage Center, and the John Paul Jones Arena (JPJ). As a comprehensive community college, the College provides quality, accessible, and affordable educational opportunities for the residents of the City of Charlottesville and the counties of Albemarle, Buckingham, Fluvanna, Greene, Louisa, and Nelson. For more information, please visit: pvcc.edu
PVCC is known throughout the community and the Virginia Community College System for its exceptional faculty and staff, the quality of its programs and services, and the success of its students. PVCC seeks to attract, welcome, and retain individuals who reflect the communities we serve.
Position Title: Financial Aid Assistant
Department: Financial Aid
Employment type: Full-time Classified, non-exempt
Position Purpose: Piedmont Virginia Community College (PVCC) seeks a mission driven individual to provide administrative support to the Financial Aid Office, servicing students, their families, the community, and colleagues with the goal of supporting student success and completion.
The Financial Aid Assistant greets and is the first point of contact for everyone who enters the Financial Aid Office. They will provide accurate information on routine financial aid questions. Manage high volume of student and family interactions in-person, by phone, and email. Maintain financial aid forms, records, and webpages. Be well organized, detail oriented and able to work in a fast-paced environment.
Work is typically performed in an office environment with extended periods working at a desk reviewing student files and computer use. Peak periods will include significant walk-in, phone, and email interactions and communications. Some extended hours and weekends are required.
Duties And Responsibilities
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications
minimal
Posting Number CLS_3680P Recruitment Type General Public - G Number of Vacancies 1 Position End Date (if temporary) Job Open Date 03/21/2025 Job Close Date 04/21/2025 Open Until Filled Agency Website pvcc.edu Contact Name Email Phone Number Special Instructions to Applicants
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information Background Check Statement Disclaimer
The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement
The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement
The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement
VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting https://jobs.vccs.edu/postings/83570
Monday through Friday and as needed to fulfill role responsibilities. Typical work hours are 8 a.m. to 5 p.m. This is a full-time non-exempt position providing services in-person, primarily for other College departments. There may be requirements to work occasional evenings and weekends.
Sensitive Position No Job Description
Position Description – Financial Aid Assistant
Piedmont Virginia Community College (PVCC) is a public, open access institution of higher education in the Virginia Community College System whose main campus is located in Charlottesville, Virginia. This is home to the Charlottesville Historic Downtown Mall, The Jefferson School African American Heritage Center, and the John Paul Jones Arena (JPJ). As a comprehensive community college, the College provides quality, accessible, and affordable educational opportunities for the residents of the City of Charlottesville and the counties of Albemarle, Buckingham, Fluvanna, Greene, Louisa, and Nelson. For more information, please visit: pvcc.edu
PVCC is known throughout the community and the Virginia Community College System for its exceptional faculty and staff, the quality of its programs and services, and the success of its students. PVCC seeks to attract, welcome, and retain individuals who reflect the communities we serve.
Position Title: Financial Aid Assistant
Department: Financial Aid
Employment type: Full-time Classified, non-exempt
Position Purpose: Piedmont Virginia Community College (PVCC) seeks a mission driven individual to provide administrative support to the Financial Aid Office, servicing students, their families, the community, and colleagues with the goal of supporting student success and completion.
The Financial Aid Assistant greets and is the first point of contact for everyone who enters the Financial Aid Office. They will provide accurate information on routine financial aid questions. Manage high volume of student and family interactions in-person, by phone, and email. Maintain financial aid forms, records, and webpages. Be well organized, detail oriented and able to work in a fast-paced environment.
Work is typically performed in an office environment with extended periods working at a desk reviewing student files and computer use. Peak periods will include significant walk-in, phone, and email interactions and communications. Some extended hours and weekends are required.
Duties And Responsibilities
- Greeting and assisting students, families, colleagues, and community members in person, by phone, and text.
- Assist with FAFSA/VASA application completion, and other financial aid forms.
- Provide general financial aid information required by federal, state, and institutional aid programs.
- Ensuring clarity and accuracy in financial aid materials, both digital and print.
- Respond to requests for financial aid information via phone, email, text, and in-person timely and accurately.
- Student outreach to complete delinquent documentation.
- Manage records, collect, and track financial aid related documentation.
- Works with marketing to ensure branding policies are met and process releases for upcoming financial aid events.
- Using latest trends to stimulate customers’ comprehension – videos, tutorials, etc.
- Provides financial aid presentations and workshops as needed.
- Participate in trainings and professional organizations to keep abreast of new information and program changes.
- Work both independently and as a team.
- Attend Super Saturday events, Admissions Nights and a variety of campus and department events.
- Daily administrative tasks, purchase supplies, maintain bulletin board and office décor.
- Support workflow efficiency and communication.
- Perform other duties as assigned.
- Choice of health, dental, disability, and life insurance plans offered through the Commonwealth of Virginia
- Generous leave benefits
- Tuition waiver program for studies at PVCC and opportunities for professional development and career advancement
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications
- Knowledge or training in finance, business, technology, or a related field, or equivalent practical experience
- Experience with student financial aid processes
- Strong attention to detail, excellent organizational skills, and aptitude for math
- Ability to work effectively under pressure and manage multiple tasks simultaneously
- Ability to analyze and interpret information accurately
- Strong verbal and written communication skills, with the ability to engage with a diverse audience
- Proficiency in Microsoft Office Suite and Adobe Reader
- Experience in student financial aid
- Familiarity with a higher education setting
- Experience with student information systems (e.g., PeopleSoft)
- Public speaking and presentation abilities
- Bilingual capabilities
minimal
Posting Number CLS_3680P Recruitment Type General Public - G Number of Vacancies 1 Position End Date (if temporary) Job Open Date 03/21/2025 Job Close Date 04/21/2025 Open Until Filled Agency Website pvcc.edu Contact Name Email Phone Number Special Instructions to Applicants
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information Background Check Statement Disclaimer
The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement
The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement
The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement
VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting https://jobs.vccs.edu/postings/83570
Salary : $41,000 - $46,000
