Dental Practice Manager

Job Posting: Practice Manager

Job Type: Full Time

About Us:

At Piedra Dental Group, we are committed to providing exceptional care to our patients and fostering a supportive, dynamic environment for our team. As a growing patient-centered dental private practice, we are seeking an experienced and motivated Practice Manager to oversee the day-to-day operations, enhance patient experiences, and drive the success of our practice.

Our growing practice currently includes 1 general dentist and 1 part-time periodontist. We are excited to expand our team and will be adding another general dentist in the near future, making this a dynamic opportunity to be part of a collaborative and evolving multi-provider and multispecialty practice.

Our practice is open Monday- Friday 8-5pm

Position Overview:

The Practice Manager is a critical leadership role responsible for ensuring the efficient operation of the office, managing a high-performing team, and maintaining the highest level of patient satisfaction. This role requires strong organizational skills, a proactive mindset, and the ability to work collaboratively with the clinical team and leadership to meet the practice’s goals.

Key Responsibilities:

Operational Management

• Ensure smooth day-to-day office operations by resolving workflow bottlenecks and optimizing patient flow.
• Oversee accurate posting of patient charges, payments, and adjustments in the practice management system (PMS).
• Ensure end-of-day balancing, reconciling collections with PMS reports, and resolving posting errors promptly.
• Collaborate with team members to ensure the accuracy of insurance claims and payments.

Patient Experience

• Deliver exceptional customer service and professionally address patient concerns or complaints.
• Develop patient retention strategies and manage communication initiatives.
• Monitor and enhance the practice’s reputation through patient feedback and

online reviews.

Team Leadership

• Manage recruitment, onboarding, training, and performance evaluations for team members.
• Create and maintain staff schedules to ensure adequate coverage.
• Oversee payroll, time tracking, and resolve team conflicts to foster a positive

work environment.

Financial Oversight

• Monitor office budgets, control expenses, and oversee payroll processing.
• Analyze production, collections, and KPIs, presenting reports to measure

growth and efficiency.

• Manage billing, collections, insurance claims, and accounts receivable

processes.

Compliance & Technology

• Ensure regulatory compliance with HIPAA, OSHA, and other state/federal

requirements.

• Maintain accurate documentation and oversee infection control and safety

protocols.

• Manage IT and equipment issues, train staff on new systems, and monitor

inventory levels.

Strategic Collaboration

• Assist with insurance contracts, credentialing, and negotiating supplier

agreements.

• Collaborate with leadership on branding, marketing, and patient acquisition

efforts.

• Lead efforts to expand services and integrate new specialties into the

practice.

Qualifications:

• Proven experience managing a multi-doctor group practice or multi-specialty dental office.
• Strong leadership skills with the ability to support a growing team and dynamic practice environment.
• Exceptional organizational, communication, and problem-solving abilities.
• Proficiency in dental practice management software and financial reporting.
• Knowledge of insurance processing, billing, and regulatory compliance.

What We Offer:

• Competitive salary and benefits package including PTO, Holidays, & Dental benefits package
• Aligned Incentive Bonus
• Opportunities for professional growth and development.
• A supportive, collaborative team environment.
• The chance to make a meaningful impact on patients and team members alike.

If you’re ready to lead a thriving practice and help shape our future, we’d love to hear from you. Please submit your resume and a cover letter detailing your experience and why you’re the perfect fit for this role.

Join us in creating exceptional smiles and a thriving practice!

Job Type: Full-time

Pay: $62,400.00 - $69,680.00 per year

Benefits:

• Dental insurance
• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Salary : $62,400 - $69,680