What are the responsibilities and job description for the Client Service Representative - Business Office position at Pieper Pennsylvania Veterinary PC?
Join a hospital where your growth matters ! Our state-of-the-art 25,000-square-foot facility is home to 13 specialty departments , offering top-tier medicine and cutting-edge diagnostics. We provide unmatched opportunities to advance your skills , collaborate with leading specialists , and make a meaningful impact on pets and their families.?
About the Customer Service Representative Role :
We are looking for a Customer Service Representative to join our growing team! In this role, you'll primarily support our specialty veterinary teams by managing client communications and assisting with critical administrative tasks. This position is based at our business office in Eagleville, PA, rather than the main hospital.
Schedule & Compensation
Schedule :
Monday 8a-6p, Business Office
Tuesday 8a-4p, Front Desk & 4p-6p, Business Office
Wednesday 8a-3p, Front Desk & 3p-6p, Business Office
Thursday 8a-3p, Front Desk & 3p-6p, Business Office
Compensation : Starts at $18 / hr
What You'll Do
- Providing a warm and professional first impression to clients via phone and email.
- Booking appointments for specialty services and handling follow-up communication.
- Managing medication requests and working closely with veterinary teams to coordinate refills and updates.
- Answering a high volume of phone calls while maintaining accuracy and attention to detail.
- Updating patient records and maintaining accurate client information.
- Assisting with billing and payments for specialty services.
- Delivering exceptional customer service in a fast-paced environment.
Requirements
Our top tier benefits include
At MVA, YOU are our priority. If you're looking for a career where you can thrive, grow, and truly make a difference , we'd love to have you join our team!?
ACP1
Salary : $18
