What are the responsibilities and job description for the Host position at Pier 6 Boston Waterfront?
Located in Boston's historic Navy Yard, Pier 6 is a 250-seat waterfront restaurant destination with panoramic views of the city skyline and Boston Harbor. Our menu highlights many exciting flavors in some of our most classic New England dishes with a focus on fresh seafood and local ingredients.
HOSTS
We are seeking individuals with a knowledge and passion for food and beverage that can perform in high-volume environments and display first-class hospitality to our guests.
We value hard work, attention to detail, and ambitious individuals looking to grow with our company.
**Duties:**
- Greet and welcome guests as they arrive at the restaurant
- Escort guests to their designated tables
- Provide menus and inform guests about daily specials
- Take reservations and manage the waiting list
- Answer phone calls and assist with inquiries, reservations, or take-out orders
- Maintain a clean and organized reception area, as well as bathrooms
- Collaborate with the kitchen and waitstaff to ensure smooth service
- Handle guest complaints or concerns with professionalism and empathy
**Skills:**
- Excellent guest relations skills to provide exceptional customer service
- Proficiency in using Toast POS or similar restaurant management software
- Knowledge of operations and guest services
- Strong hospitality mindset with a friendly and welcoming demeanor
- Effective phone etiquette to handle guest inquiries and reservations
- Ability to work in a fast-paced environment and multitask efficiently
- Good communication skills to interact with guests, staff, and management
- Previous experience in the food service or hospitality industry is a plus but not required
-Ability to stand for long periods of time (6 hours or more) which may also include being outdoors
Job Types: Full-time, Part-time
Pay: $16.00 - $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Weekly day range:
- Every weekend
- Monday to Friday
Work Location: In person
Salary : $16 - $18