What are the responsibilities and job description for the Guest Service Representative position at Pier B Resort Hotel?
About the Organization
Welcome to Leisure Hotels and Resorts!
Our employees build relationships based on respect, hard work, and having fun. We strive to do our best every day. Grit, grace, and growth. That's what we're all about!
Get ready to become a member of the best team in the hospitality business! We are glad that you're here.
Open Date
1 / 1 / 2025
Division
Pier B Resort
Category
Room Department
Position
Guest Service Representative
Description
Applications being accepted for day shift FRONT DESK representatives! Please only apply if you are able to work a 7am - 3pm shift!
Come join our fun / fast pace environment where we provide the best possible experience for our resort guests.
1. Enter work place at scheduled time in uniform ready to begin work. Properly clock in.
2. Ensure prescribed amount of cash is on hand by counting and recording count.
3. Ensure telephone service meets company standards. Telephone answered within three
rings, using proper script. Transfer calls properly, perform wake up calls, take message
politely and never give out a room number.
4. Properly check in and out guests.
5. Properly handle reservations.
6. Ensure property management computer procedures are correctly implemented.
7. Properly answer guest's questions for directions or other needs.
8. Assist with laundry needing completion. Fold linen, dry linen and wash linen as needed.
9. Assist with cleanliness of lobby, corridors and elevator.
10. Additional duties may be added as needed.
Exempt / Non-Exempt
Non-Exempt
Full-Time / Part-Time
Full-Time and / or Part-Time
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Benefits Overview
Shift
Various Shifts
Pay Range
15.75 / hr
This position is currently accepting applications.
Salary : $16