What are the responsibilities and job description for the Guest Services Agent position at Pier Sixty Career Center?
Job Summary:
Be the face of The Pier Sixty Collection and leave a lasting impression as a Guest Service Agent (GSA).
Your mission: to wow our guests and clients with exceptional service and a warm welcome. As a pivotal part of our team, you'll be the liaison between guests, clients, and our internal teams, ensuring every event runs smoothly.
Position Details:
Job Type: Full Time
Compensation: $20.00 per hour (can we put Starts or a range?)
Essential Duties and Responsibilities:
Warm Welcome: Greet all guests with a smile and enthusiasm, creating a memorable first impression.
Guest Assistance: Provide top-notch support for guest and client requests, ensuring their needs are met promptly.
Communication Hub: Efficiently handle phone calls, directing them to the appropriate departments with clarity and professionalism.
Transportation Coordination: Assist guests with valet parking, shuttle services, and car service needs during events.
Package Management: Consolidate and coordinate pickups for event-related items.
Parking Oversight: Supervise valet staff and coordinate parking arrangements with Chelsea Piers Guest Services Staff.
Safety Assurance: Ensure all parking and transportation safety measures are adhered to for guests and staff.
Salary : $20
