Demo

Office Assistant 3 - Maintenance

Pierce County, WA
Graham, WA Full Time
POSTED ON 2/2/2025
AVAILABLE BEFORE 5/2/2025

Salary : $29.93 - $37.44 Hourly

Location : Frederickson, WA

Job Type : Career Service - Full Time

Job Number : 25-00135

Department : Planning and Public Works

Division : PPW River Roads Maintenance Operations

Opening Date : 01 / 30 / 2025

Closing Date : 2 / 6 / 2025 4 : 59 PM Pacific

Description

Position Summary

Why It's a Great Opportunity :

In this role you will provide general administrative and customer service support as part of the Planning and Public Works Maintenance & Operations Administrative team. This is a vital role supporting a large division with high volume transactions, complex data, and high-quality customer service.

Why It's a Great Department :

PPW is a diverse and fast-moving department filled with motivated professionals working to ensure Pierce County is positioned to handle growth while building, operating, and maintaining reliable infrastructure to support livable communities. PPW is responsible for a broad and complex portfolio of services that provides unique opportunities to collaborate, innovate, and inspire. We are responsible for the County road and levee systems, sewer systems, airports, ferries, building permits, environmental review, sustainability, community planning, and code enforcement - just to name a few!

Learn more about Planning and Public Works at www.piercecountywa.org / ppw

How to be Successful in the Role :

Your knowledge of the Microsoft Office Suite programs, attention to detail, dedicated administrative support, and ability to provide high quality customer service will be used on a daily basis in this role. You will work with both internal and external customers and provide administrative support in areas such as public records requests, data entry and reporting, training coordination, program coordination, and commission support. Your positive energy, ability to master assigned subject matter, communicate well with Supervisors and Managers, ability to deliver high quality work products, and meet deadlines will ensure your success with the team.

Your Future in this Role :

Learning will involve close interaction with team leads, as well as continual professional development courses taken monthly. Pierce County offers professional development through the Leadership Certification program, robust online learning, and other training opportunities throughout your career to ensure your success. This position has multiple career growth and promotional opportunities in Pierce County to build on a great career.

Core Daily Responsibilities :

  • Coordinate related office functions; assist in procedure development; perform duties of a highly confidential nature; may conduct research activities.
  • Manage and maintain logs, charts, spreadsheets, related data, and files related to the division.
  • Receive and process forms and applications.
  • Examine and evaluate data
  • Coordinate / Support personnel functions
  • Provide high quality and timely customer service to both internal and external customers
  • Prepare and review complex reports, forms, and other records prepared by others for clarity, completeness, accuracy and conformance with standard policies and procedures.
  • Take dictation and meeting minutes and transcribe dictated material.
  • Attend management and team meetings.
  • Use considerable initiative and judgment in interpreting guidelines.
  • Maintain regular, predictable, and punctual attendance during regularly scheduled work hours at assigned worksite.
  • Meet travel requirements of the position.
  • Perform the physical requirements of the position; work within the established working conditions of the position; work a flexible schedule, which may include evenings, weekends, holidays, and overtime.
  • Perform other job functions as assigned.

Qualifications

Minimum Qualifications :

  • A resume and a cover letter detailing examples of your customer service and diverse administrative support is part of the selection process and will need to be provided for consideration.
  • Two or more years of progressively responsible clerical experience or administrative program support work.
  • Additional education and experience may substitute for the required experience to a maximum of one year.
  • Preferred Qualifications :

  • High level of Microsoft Office Suite program knowledge and use of advanced features.
  • Strong desire to deliver high quality administrative support and meet deadlines with a strong document development and review aptitude.
  • Ability to support the division during high volume workload seasons and / or emergency / weather events with 24 / 7 coverage (mandatory Overtime, extended shifts, alternate work schedules, weekends, evenings, holidays).
  • As a condition of employment, the applicant will need to authorize and complete a background check. Information received from the background check is reviewed case-by-case and will not necessarily remove an applicant from consideration.

    Supplemental Information

    To be considered for this opportunity please :

  • Complete and submit a detailed online Pierce County Employment Application by selecting "APPLY" above or go to :
  • If you have a question about this opportunity, please email the Recruitment Team at and specify the Job Number and Title.
  • If you do not have internet access, you may visit your local public library or any WorkSource location and use their computers.
  • Individuals needing accommodation in the application, testing process or need this job announcement in an alternative format may call Human Resources at (253) 798-7480, at least two days prior to the need.
  • This is a competitive selection process. Your application will be reviewed and evaluated for the quality and quantity of education / experience in the areas listed. Applicants whose qualifications most closely correspond to the County's needs will be eligible for further consideration. Notification of application status normally occurs 2 to 3 weeks after the closing date. Short notice may be given to applicants to participate in further selection processes which may include assessments, phone screen, and interviews.

    At Pierce County, diversity, equity, and inclusion means commitment, not a single step. We strive to foster an inclusive environment that supports equitable access to opportunities throughout your career. We want to recruit, develop, and maintain a talented workforce from various backgrounds, cultures, lifestyles, and perspectives, committed to our vision. Employees of the County have local, direct, and visible impact in our diverse community. Will you join us in keeping Pierce County a place people are proud to call home?

    We are unable to sponsor or take over sponsorship of an employment visa at this time.

    Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Pierce County offers a competitive benefits package that offers flexibility and peace of mind. We are proud to offer Employee Resource Groups, a focus on professional development in our , and a County Book Club.

    We understand that your life revolves around more than just your career and that your priority is making sure that you and your family maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of and , , staff training and other compensation benefits that you can mix and match to meet your current and future needs.

    Our benefits :

    Vacation (Annual Leave)

    After approximately six months, employees receive six days of vacation leave.

    Since we value your experience, the amount of vacation you can accrue increases the longer you work with us. Vacation accrues on a bi-weekly basis for full-time employees as follows :

    Vacation Accruals :

    During years 1-3, 12 Days

    During years 4-7, 16 Days

    During years 8-13, 20 Days

    During years 14-18, 23 Days

    During years 19, 24 Days

    During years 20, 25 Days

    During years 21, 26 Days

    During years 22, 27 Days

    During years 23, 28 Days

    During years 24, 29 Days

    During years 25 & thereafter, 30 Days

    A maximum of 45 days may be carried from one year into the next.

    Pro-Rated for Part-Time based on % of 1.0 FTE.

    Military Leave :

    Pierce County has a proud history of supporting the armed forces and provides members of the armed forces with up to 21 days paid military leave per state fiscal year.

    Holidays :

    Some full-time employees are entitled to eleven paid holidays as follows :

    New Year's Day - January 1

    Martin Luther King, Jr's birthday - Third Monday in January

    President's Day - Third Monday in February

    Memorial Day - Last Monday in May

    Juneteenth - June 19

    Independence Day - July 4

    Labor Day - First Monday in September

    Veteran's Day - November 11

    Thanksgiving Day - Fourth Thursday in November & Friday after

    Christmas Day - December 25

    Personal Holidays :

    Regular full-time and regular part-time employees, and employees occupying limited duration positions, shall also receive two additional paid personal holidays. Paid personal holidays shall only accrue for those employees on County payroll as of January 1 of each year or the first work day following January 1 and must be taken during the calendar year in which it was accrued.

    Furlough :

    Some Pierce County employees may be designated to receive 10 "furlough" days per year in lieu of holidays. Furlough days are available for use on January 1 and must be scheduled and taken within the calendar year. Employees who leave employment with Pierce County must reimburse the employer for used furlough days based upon the number of remaining holidays.

    Sick Leave :

    Sick leave accrues on a bi-weekly basis, at the rate of one day per month.

    Insurance Benefits :

    Employees and families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with very affordable monthly premiums that offer coverage throughout Pierce County. Employees are eligible to enroll each year in a flexible spending plan, which enables them to use tax-deferred dollars toward their health care and dependent care expenses. Employees also have the opportunity to participate in supplemental life and long term disability insurance plans. To view premium rates, summary of benefit coverage, and other information, please visit the website.

    Retirement and Deferred Compensation :

    Pierce County employees are members of the State of Washington's Department of Retirement System (DRS) and depending on the position or previous DRS enrollment will be able to enroll in one of many programs DRS offers. For additional information, check out the web site.

    Employees also have the ability to participate in the Nationwide Deferred Compensation Plan. This is a supplemental retirement savings program that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

    Social Security :

    All Pierce County employees are covered by the federal Social Security and Medicare systems. The county and the employee pay an equal amount into the system.

    Miscellaneous Benefits :

    Please visit website for more information.

    Telework / Remote Options :

    Some departments allow for telework or work-from-home options dependent on the body of work. Learn more about our telework policy

  • All employees are required to be WA State residents after 30 days of employment.
  • Are you able to support the division with overtime and / or alternate work schedules (nights / evenings / weekends / holidays) during high volume workload seasons and / or emergency and weather events?

    Have you attached your resume and detailed cover letter as required?

    How many years of word processing do you have?

  • none
  • 1 - 3
  • 3 - 5
  • more than 5
  • Please choose all experience that applies.

  • Excel
  • Word
  • Meeting Minutes / Transcription
  • Board or Commission Support
  • Data Entry
  • Public Record Request Support
  • Correspondence and Mailings
  • Customer Service / Multiline Phone Systems
  • Required Question

    Salary : $30 - $37

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