What are the responsibilities and job description for the ADA Coordinator (Human Resources Analyst, Senior) position at Pierce Transit, WA?

Salary : $100,202.97 - $126,788.72 Annually

Location : Lakewood, WA

Job Type : Full-time

Remote Employment : Flexible / Hybrid

Job Number : 12130-25

Department : Administration

Division : Human Resources

Opening Date : 02 / 26 / 2025

Closing Date : 3 / 12 / 2025 4 : 00 PM Pacific

Description

Pierce Transit is an independent municipal organization, dedicated to fulfilling the mission of improving people's quality of life by providing safe, reliable, innovative, and useful transportation services that are locally based and regionally connected.

We are currently recruiting for an ADA Coordinator to serve as the subject matter expert and to coordinate across the agency on ADA best practices including the compliance and application of ADA Title II requirements. In this role, you will collaborate with agency and community partners, leading initiatives, and ensuring access for people with disabilities to advance the agencies mission.

Reporting to the Equity and Engagement Manager, the ADA Coordinator collaborates with agency departments to ensure ADA compliance with 1990 American with Disabilities Act and Sections 504 and 508 of the Rehabilitation Act of 1973. . The ideal candidate for this opportunity will be an effective communicator with experience working across different disciplines in ADA compliance, planning, training, project management and program implementation of ADA best practice.

BENEFITS : At Pierce Transit, our employees' health is important to us too!

That's why we offer two on-site gyms and an incredible Wellness Program in addition to excellent medical, dental, and vision packages.

If your career goals change while you are employed, we are here to help. Pierce Transit offers $5,000 per year (up to a total of $18,000) in Tuition Assistance after your one-year anniversary. Certifications, and career skills must be connected to a job at Pierce Transit.

All Pierce Transit employees are required to participate in the Washington State Public Employees' Retirement System (PERS). Pierce Transit offers two Public Employees Retirement System (PERS) plans to choose from, and , as well as a matching program for 457 deferred compensation.

Employees are not covered under the Social Security System except for a 1.45% payment for Medicare.

Pierce Transit provides an ORCA Card benefit for each employee and a family member. This benefit provides free access to service on Pierce Transit, Sound Transit, Community Transit, Everett Transit, King County Metro, Kitsap Transit, Seattle Monorail, Seattle Streetcar, King County Water Taxi and Kitsap Foot Ferry.

PAID LEAVE :

Full-time Pierce Transit employees receive 11 paid holidays, 2 personal paid holidays, 6 days of major sick leave, and 22 days of paid time off (PTO) per year. PTO accrual rates increase per policy.

Essential Functions

Knowledge and experience with 1990 American with Disabilities Act (ADA) policies, 1964 Civil Rights including Title VI language access requirements for transit or similar government agencies.
Research, analyze, evaluate, and give expert advice to executive management, internal departments and outside organizations regarding highly complex ADA compliance issues that are sensitive in nature and impact agency-wide programs and policies.
Experience implementing best practices for developing and delivering accessible services for multi-lingual populations and individuals with disabilities.
Support efforts to ensure that all Pierce Transit programs, services and activities are accessible to people with disabilities, barrier free, and in compliance with federal and state laws requiring equal accessibility to all users. This may require in field assessments, site visits; meeting attendance;and contact with community and advocacy groups; city, county, and public transit officials.
Experience in coordinating the application of ADA best practice in policies, projects, and services including experience with planning, performance tracking, preparing, and executing work plans, and implementing strategies within set deadlines.
Ability to listen and communicate clearly, effectively, and compassionately, both verbally and in writing, with experience translating complex policies into accessible communications preferred.
Investigate complaints alleging disability discrimination and ADA non-compliance by Pierce Transit in programs and services.
Has direct experience and training in applying the ADA, Section 504 and 508 related federal, state, and local accessibility laws is critical.

Qualifications

Required :

Bachelor's degree in business administration, public administration, planning, transportation, human services, disability, rehabilitation services or a related field

Five (5) years of experience of professional level in public administration, program planning, or human resource experience related to area of assignment.

Three (3) to five (5) years' of experience conducting research and analyzing policies, laws, rules, and regulations, or a comparable combination of graduate experience.

Three (3) to five (5) years' experience working in compliance, service delivery in transportation agency, or complex government or non-profit organizations in operations, ADA accessibility and compliance programs, disability advocacy or community outreach,

Three (3) years' experience in managing projects, implementing policies, and coordination across multiple departments or divisions in agency enterprise.

Direct experience and training in applying the ADA, Section 504 and related federal, state, and local accessibility laws is critical.

Experience may be substituted for education on a year for year basis.

Desired :

Ability to interpret and explain required federal ADA requirements.

Ability to develop policy and implement plans to effectuate federal regulations.

Capacity to analyze documents and reports.

Familiarity with Web Content Accessibility Guidelines (WCAG) and accessible technologies

Familiarity with major federal and state civil rights laws and regulations as amended, including, but not limited to : the Americans with Disabilities Act of 1990; the Civil Rights Act of 1964, Title VI and Title VII; the Age Discrimination in Employment Act of 1967 (ADEA); and RCW 49.60, the Washington Law Against Discrimination (WLAD).

Lived experience with or working with disability community.

Multi-lingual including American Sign Language

Certified Access Specialist

Public sector experience desired.

Knowledge, Skills, Abilities & Competencies :

Knowledge and experience with 1990 American with Disabilities Act (ADA) policies, 1964 Civil Rights including Title VI language access requirements for transit or similar government agencies.

Experience implementing best practices for developing and delivering accessible services for multi-lingual populations and individuals with disabilities.

Experience to initiate and manage projects, including experience with planning, performance tracking, preparing, and executing work plans, and implementing strategies within set deadlines.

Ability to listen and communicate clearly, effectively, and compassionately, both verbally and in writing, with experience translating complex policies into accessible communications preferred.

A demonstrated knowledge understanding of ADA requirements, federal and state regulations, and how these apply to public transportation.

A demonstrated knowledge understanding of 1964 Civil Rights and other intersection federal and state regulations, and how these apply to ADA and public transportation.

Ability to communicate effectively with diverse groups, including management, staff, riders with disabilities, advocacy groups, and regulatory agencies.

Ability to interpret complex rules and regulations.

Ability to assess compliance issues, implement solutions, and monitor the effectiveness of accessibility initiatives.

Knowledge, experience in training staff on ADA-related policies and working collaboratively across departments to improve accessibility.

Ability to follow established policies and protocols.

Demonstrates the knowledge, skill and ability to implement continuous improvement.

Can work collaboratively and build supportive team environment.

Values teamwork and encourages open dialogue, shared problem solving.

Show cultural competence and inclusive practices with diverse groups.

Knowledge, Skills, Abilities & Competencies :

Advanced proficiency with Microsoft Office Suite, Excel, and Adobe Acrobat Pro.

Technical expertise in making documents in various formats (Word, Excel, PDF, etc.) accessible.

Knowledge and experience with 1990 American with Disabilities Act (ADA) policies, 1964 Civil Rights including Title VI language access requirements for transit or similar government agencies.

Experience implementing best practices for developing and delivering accessible services for multi-lingual populations and individuals with disabilities.

Experience to initiate and manage projects, including experience with planning, performance tracking, preparing, and executing work plans, and implementing strategies within set deadlines.

Ability to listen and communicate clearly, effectively, and compassionately, both verbally and in writing, with experience translating complex policies into accessible communications preferred.

A demonstrated knowledge understanding of ADA requirements, federal and state regulations, and how these apply to public transportation.

A demonstrated knowledge understanding of 1964 Civil Rights Act and other intersection federal and state regulations, and how these apply to ADA and public transportation.

Ability to communicate effectively with diverse groups, including management, staff, riders with disabilities, advocacy groups, and regulatory agencies.

Ability to interpret complex rules and regulations.

Ability to assess compliance issues, implement solutions, and monitor the effectiveness of accessibility initiatives.

Knowledge, experience in training staff on ADA-related policies and working collaboratively across departments to improve accessibility.

Ability to follow established policies and protocols.

Demonstrates the knowledge, skill and ability to implement continuous improvement.

Can work collaboratively and build supportive team environment.

Values teamwork and encourages open dialogue, shared problem solving.

Show cultural competence and inclusive practices with diverse groups.

Supplemental Information

Education Requirements

Any required education must come from an accredited college or university whose accreditation is recognized by the U S Department of Education or the Council for Higher Education Accreditation (CHEA) or foreign equivalent.

Application Instructions

To be considered for this vacancy you must apply online :

The online application must include a chronological work and / or education history covering ten years.

At least 3 professional references to include a recent or current supervisor with names, email addresses and current phone numbers.

READ THE FOLLOWING INFORMATION COMPLETELY :

Carefully review your application for accuracy, spelling and grammar before submitting.

Please ensure that your work history has been updated to include employment end dates as applicable.

The initial screening of applications will be solely based on the information provided in the supplemental questions and the content and completeness of the "work experience" and "education" sections of your application at

A resume will not substitute for completing the "work experience" section of the application.

All information may be verified, and documentation may be required.

For questions regarding this recruitment or assistance with the application process, please contact Pierce Transit Human Resources @ 253-581-8095 or

If you are having technical difficulties creating, accessing or completing your application, please call NEOGOV toll-free at (855) 524-5627 or email

Pierce Transit Is An Equal Employment Opportunity Employer

Pierce Transit has a strong commitment to the community we serve and our employees. As an equal opportunity employer, we strive to have a workforce that reflects the community we serve. No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class.

Pierce Transit's Equal Employment Opportunity (EEO) policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

Do you have a bachelor's degree in business administration, public administration, planning, transportation, human services, disability, rehabilitation services or a related field?

Yes, I have a bachelor's degree in a related field

No, but I have experience in lieu of the education requirement

Do you have five years of experience of professional level in public administration, program planning, or human resource experience related to the area of assignment?

Yes, it is listed in the work experience section of my application.

No, I do not have this experience.

Do you have three to five years of experience conducting research and analyzing policies, laws, rules, and regulations, or a comparable combination of graduate experience?

Yes, it is listed in the work experience section of my application

No. I do not have this experience

Do you have three to five years of experience working in compliance, service delivery in transportation agency, or complex government or non-profit organizations in operations, ADA accessibility and compliance programs, disability advocacy or community outreach?

Yes, it is listed in the work experience section of my application.

No. I do not have this experience.

Do you have three years' experience in managing projects, implementing policies, and coordination across multiple departments or divisions in agency enterprise?

Yes, it is listed in the work experience section of my application.

No. I do not have this experience.

Do you have direct experience and training in applying the ADA, Section 504 and related federal, state, and local accessibility laws?

Yes, it is listed in the work experience section of my application.

No. I do not have this experience.

Required Question

Salary : $100,203 - $126,789

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