What are the responsibilities and job description for the Host/Server Assistant position at Pierros Italian Bistro?
Job Summary
We are seeking a dynamic and enthusiastic Host/Server Assistant to join our team. In this role, you will be the first point of contact for our guests, ensuring they feel welcomed and well taken care of. You will also be responsible for assisting the servers to provide exceptional customer service throughout their dining experience. You will also take to go food and drink orders. The ideal candidate will have a passion for hospitality and a desire to create memorable experiences for our guests.
Duties
- Greet and seat guests in a friendly and efficient manner.
- Take food and drink orders accurately using the Toast system.
- Provide menu recommendations and answer any questions regarding food preparation or ingredients.
- Serve food and beverages promptly while ensuring guest satisfaction throughout their meal.
- Buss tables and assist with maintaining cleanliness in the dining area.
- Collaborate with kitchen staff to ensure timely service and address any guest concerns promptly.
- Assist in banquet setups as needed, including arranging tables and serving during events.
- Uphold high standards of guest services at all times, creating a welcoming atmosphere.
Qualifications
- Previous experience in a restaurant or hotel environment is preferred but not required.
- Strong customer service skills with the ability to engage positively with guests.
- Knowledge of food preparation techniques is a plus.
- Familiarity with Toast POS or similar restaurant management systems is advantageous.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Excellent communication skills and a team-oriented mindset.
- Must be able to perform various tasks including bussing, kitchen assistance, and food service duties effectively.
Join our team as a Host/Server Assistant where your contributions will help shape unforgettable dining experiences for our guests!
Job Types: Full-time, Part-time
Pay: $14.00 - $16.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- Employee discount
Shift:
- 4 hour shift
- 8 hour shift
- Evening shift
- Night shift
Work Location: In person
Salary : $14 - $16