AVL Team Lead

About Pierson Computing Connection, Inc.

Pierson Computing Connection, Inc., is a woman-owned technology services company headquartered in Mechanicsburg, PA. We specialize in ProAVL design and installation, AVL installation, configuration services, hardware sales and deployment for our customers located throughout the East Coast.

You'll love our vibrant culture centered on our values : Care, Be Honest, Work as a Team.

Location

10 Long Lane, Mechanicsburg, PA 17050.

Salary / Wages

25-$32 / hour

Job Summary

The Team Lead, Audio-Video-Lighting (AVL) Services, oversees project installation activities, ensuring adherence to Pierson's practices and procedures to achieve project objectives. This role involves supervising AVL Installation Techs across levels, coordinating with Project Managers, and acting as the primary contact for clients onsite.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Project Coordination : Serve as the primary onsite contact for clients and Project Managers, ensuring project plans are executed according to scope, schedule, and quality standards. Team Supervision and Development : Oversee and support AVL Installation Techs and Apprentices, including task delegation, skill training, and Employee Performance Reviews (EPRs) and timesheet approvals. Address workplace issues and enforce policies. Resource Management : Ensure proper allocation of tools and supplies, maintain asset tracking, and manage inventory restocking. Technical Expertise : Operate a variety of tools, install AVL technology, and stay informed about emerging technologies. Assist in job costing and bid preparation as needed. Standard Operating Procedures (SOPs) : Execute all steps of relevant departmental SOPs. Communication : Provide regular updates to Project Managers and team members, ensuring clarity on project scope, schedule, and expectations. Quality and Safety Oversight : Maintain high standards of work area cleanliness and orderliness. Ensure adherence to safety protocols and secure handling of tools and vehicles. Team Collaboration : Work collaboratively on tasks, such as cable pulls, equipment installation and clean-up of installation site and company vehicles. Driving : Driving of non-CDL company vehicles as required by the Team Lead or Project Manager. A valid DOT card is required for this position (medical exemptions will be considered). Duties as Assigned : Perform any tasks as required by the Project Manager.

Competencies

Technical Skills : Intermediate-level competency with general computer systems and Microsoft applications, and AVL systems. Knowledgeable in mounting techniques and low-voltage cabling. Problem-Solving : Ability to analyze technical procedures and resolve complex issues. Professionalism : Maintain a professional demeanor in all work environments. Communications : Possess clear and persuasive communication skills, with the ability to listen and seek clarification. Supervisory Skills : Experience in overseeing technical teams, with an emphasis on safety and efficiency. Analytical Skills : Capable of handling abstract and concrete variables in technical instructions. Leadership Skills : Demonstrated ability to lead and motivate a technical team. Experience in supervising and training team members.

Supervisory Responsibilities

This position supervises up to 12 AVL team members ranging from Apprentice to Tech 2.

Progression and Qualification Requirements :

Apprenticeship : All new hires start as an Apprentice, providing an opportunity to learn AVL Services" specific processes and standards. Knowledge Test : Apprentices must pass a knowledge test within two weeks of employment to assess their understanding of key AVL concepts and procedures. This will determine their placement within the AVL Services structure. Qualification for Team Lead : Passing the required knowledge and skill tests qualifies the individual for the full responsibilities of the AVL Team Lead role. Ongoing Development : All AVL team members must participate in regular training and workshops for continuous skill improvement.

Required Education and Experience

Two years or more of experience using hand and power tools.Two years or more of experience in a customer-facing role in the service industry.Class C (passenger vehicle) driver's license with a clean driving record.Experience with tasks listed in Essential Functions.Six months of supervisory experience with at least two direct reports.Two years or more of experience in AVL installation or related fields.AVIXA CTS Certification or able to obtain within the first six months of employment.High school diploma or equivalent.Medical Examiner's Certificate or able to get one at Pierson's expense within the first 90 days of employment.

Preferred Education and Experience

Professional experience in AVL installation or a related field (e.g., pro-audio, lighting, networking, low- or high-voltage electrical), including the installation of flat-screen TVs, interactive panels, projectors, projection screens, and audio systems.Experience working in the construction industry.Experience with technology in K-12 / Higher Education, House of Worship, or Healthcare market sectors.AVL industry certifications.

Additional Eligibility Requirements

Upon offer of employment, selected candidates must pass a pre-employment drug test and Motor Vehicle Record, Federal Criminal History, Pennsylvania State Police Criminal Record, and Pennsylvania Child Abuse History Certification background checks at Pierson's expense to determine if the candidate has the clearances required to work in designated facilities.

Position Type / Expected Hours of Work

This is an hourly, overtime-eligible position with a 40-hour work week, Monday through Thursday, with potential work on Fridays, based on project assignments and mandatory meetings. Overtime is possible with management approval.

Travel

Over 75% travel, primarily throughout the U.S. East Coast. Out-of-area and overnight travel required, with reimbursement for travel in a personal vehicle.

Reports To

This position reports to the Project / Senior Project Manager, AVL Services.

Other Duties

This job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job and may vary by location. Duties, responsibilities, and activities may change at any time with or without notice.

Benefits

This position is eligible for the following benefits :

Highmark medical, dental, and vision insurance effective on the first of the month following date of hire. Pierson pays 80% of the premium4% 401(k) matchPaid time off starting at 152 hours a year / 19 days a year. Begin accruing on day onePaid holidays$55 per month cell phone reimbursementLong-term disability insurance. Premium 100% paid by PiersonVoluntary (100% employee-paid) benefits including short-term disability, term life, accidental death & dismemberment, accident, critical illness, and pet insuranceAll employees are eligible for Pierson's employees assistance program which provides free mental health, financial, and legal counseling

We Are Social

Find out more about Pierson Computing Connection, Inc. and interact with us at www.pierson.it, like us on Facebook (@PiersonCCi) and X (@piersoncci), and follow us on LinkedIn (pierson-computing-connection-inc), YouTube (@PiersonCCI), and Instagram (@pierson_it).

More Information

Pierson is an Equal Opportunity Employer. The full job description and the affirmative action and equal opportunity employment statements are available upon request.

PI264344838

Salary : $25 - $32