What are the responsibilities and job description for the Server/Waitstaff position at Pig & Grits, LLC?
FOH Server-
Are you a highly energetic, positive person who wants to be part of a winning team? If so, then come join Pig & Grits! We have a FOH Server Position waiting for You.
What's In It For You?
- Vision & Dental Insurance Offerings
- Schedule: Tuesday - Friday 3pm- 9:30pm (until Close/ Clean up)
- Saturday: 8am-3:30pm (until Close/ Clean up)
- Educational & Training Program Available
- Competitive Wage
The Main Attraction
The purpose of this role is to Create and Deliver a Great Guest Experience every single time. Hospitality is our mission and is the heartbeat of all we do. If you truly enjoy serving others, creating a lasting experience and working as a team, we welcome your application.
- Must be willing to Create and Deliver a Great Guest Experience Every Single Time
- Smile and Greet Customers, Be Friendly and Eager to Serve
- Demonstrate high level of professionalism, good business judgment, and poise in serving guests in all situations
Role Responsibilities
- Create and Deliver a Great Guest Experience Every Single Time in accordance with Pig & Grits hospitality and service standards
- Prepares room for dining by setting tables, caddies, napkins, sauces, and utensils.
- Protects establishment and patrons by adhering to sanitation, safety, and control policies.
- Guides patrons selecting food and beverages by presenting menu; offering appetizers; suggesting entrees; explaining the daily features; answering food preparation questions. Demonstrate vast menu knowledge and ingredient knowledge
- Transmits orders to kitchen by recording guests choices; identifying guests special dietary needs and special requests.
- Keeps kitchen staff informed by noting timing of meal progression.
- Properly and promptly serves orders by picking up and delivering patron's choices from kitchen; delivering accompaniments and condiments
- Responds to additional patron requirements by inquiring of needs; observing dining process.
- Maintains table setting by removing courses as completed; replenishing necessary utensils; refilling water glasses; being alert to patron spills or other special needs.
- Concludes dining experience by acknowledging choice of restaurant; inviting patrons to return.
- Obtains revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host person; returning change or credit card and signature slip to patrons.
- Contributes to team effort by accomplishing related results as needed.
Qualified candidates for this position have:
- Professional demeanor is a must
- 1-2 years of strong serving experience.
- Excellent oral and written communication skills, detail oriented
- Proper Food Handling
- Motivated on consistently exceeding customer expectations
- Ability to work in a fast-paced environment and effectively meet all deadlines, works well under pressure
Compensation: Base Tips
Reports to: FOH Supervisor, GM
Advancement Opportunities: Leadership
