What are the responsibilities and job description for the Ace Hardware Department Head position at Piggly Wiggly?
Company Overview
We are currently looking for a Hardware store Department Manager for the Ace Hardware inside the Piggly Wiggly in the Hueytown area.
We are looking for someone with prior knowledge and experience in the hardware business.
POSITION SUMMARY
Upholds the Core Values as determined by the management team. Department Managers position is responsible for the complete day-to-day operation of the department. Department Managers are responsible for maximizing store sales and profitability, along with minimizing expenses while ensuring that the store is optimally stocked and merchandised, and to Amaze Every Customer Every Time. A department manager contributes to the growth and development of the management team and store associates.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
SALES AND OPERATIONS
- Delegate daily workload among associates to meet merchandising and visual presentation standards.
- Train and develop retail staff with goals for growth and success in their positions, provide ongoing performance feedback and recognize accomplishments.
- Coordinate the overall supervision of staff to ensure sales performance goals are met and company procedures are followed accurately.
- Develop and implement an in-store marketing including promotions, events and seasonal merchandising based on store needs.
- Complete merchandising updates according to Ace/Piggly Wiggly standards.
CUSTOMER SERVICE
- Promote Customer Service as The #1 Priority. This must be accomplished on a daily basis through observing, monitoring and coaching associate’s performance and interactions on the sales floor.
- Regularly promote and teach “Amaze Every Customer Every Time” while leading by example and coaching.
- Drive customer satisfaction by ensuring that all customers are acknowledged, customer needs are met, and concerns are resolved quickly.
- Utilize available inventory reports to reduce shrinkage, maintain appropriate stock levels and maximize inventory accuracy.
SAFETY, COMPLIANCE AND STORE ENVIRONMENT
- Enforce safety policies and procedures, and serves as role model for safety.
- Enforce store environment procedures to ensure and maintain the best store appearance.
- Conduct preventative safety and fire inspections, and take appropriate actions to correct all issues.
POSITION REQUIREMENTS
- High School Diploma or General Education Degree (GED); or an equivalent combination of education and experience.
- Leadership experience in a retail setting.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
- Must have good verbal and written communication skills
- Ability to provide motivation and leadership to associates storewide in a fair and impartial manner.
Job Type: Full-time
Pay: $46,000.00 - $48,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Shift:
- Day shift
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $46,000 - $48,000