What are the responsibilities and job description for the Department Supervisor ED Full Time Nights position at PIH Health?
JOB SUMMARY Under the direction of the Business Office Manager, is responsible for daily maintenance of the surgery schedule and all aspects of the scheduling process. This includes strategizing and problem solving and ensuring high levels of customer service with scheduling coordinators from all doctors'' offices and Operating Room Staff. Successful candidate will possess outstanding leadership, communication and customer service skills as well as the ability to diffuse difficult scheduling conflicts efficiently with strategy. The successful candidate should be able to demonstrate previous successful / positive customer service encounters or programs. DUTIES AND RESPONSIBILITIES :
- Sets priorities and organizes work
- Schedules patient procedures to ensure efficient and accurate processing of information. This includes procedures in the operating room, GI lab, and arrangements for 23-hour stay.
- Coordinates with anesthesia groups to confirm scheduling for coverage.
- Accurately uses procedure codes to ensure proper billing.
- Verifies information being entered into system is correct, i.e. spelling of name, DOB, gender, insurance information, etc.
- Ensuring all necessary paper work for any patient -add on'' is received by the appropriate staff.
- Communicates changes to schedule to appropriate staff
- Ensures all required fields in Advantx are completed
- Works closely with OR director to avoid equipment or supply conflicts.
- Alerts administration when new doctors or procedures are scheduled.
- Cross trains with other areas.
- Other duties as assigned.
- Completes consents and ensures accuracy before submitting to the chart builder.
- Promote positive relationships with scheduling coordinators, physicians and nursing staff members throughout the scheduling process. BENEFITS Our competitive salary and benefits package includes medical and dental insurance, 401(k), paid time off and life insurance.
Required Skills
EDUCATION, TRAINING AND EXPERIENCE REQUIREMENTS :
Required Experience
Qualifications :
EDUCATION, TRAINING AND EXPERIENCE REQUIREMENTS :
