What are the responsibilities and job description for the Membership and Education Engagement position at PIIAC - Corporate?
Benefits:
This will be an in-office role. Office is in Central Park area of Denver.
The Membership and Education Engagement role will possess excellent interpersonal and communication skills, is comfortable handling confidential information and has strong customer service skills.
Duties and Responsibilities:
Managing and updating member and communication databases.
Processing new and renewal membership applications.
Responding to member inquiries via phone, email, or in-person.
Working with the team to implement membership recruitment and retention strategies.
Maintaining data and preparing reports on membership statistics and trends.
Working with the team to implement and manage membership onboarding processes.
Resolving any issues or conflicts regarding membership.
Maintaining knowledge of industry trends.
Collaborating with team members to ensure member benefits are properly administered.
Promote education benefit offered to members to increase usage.
Work with members to identify what courses they need and help them build an education plan.
Work to increase registrations in designation programs.
Coordinate and host all education and professional development courses.
Handle the administrative functions that are part of the education programs to include filing CEs, registering people for courses and exams, following up to ensure continuation in the program.
Assist with organization and planning of member events and activities.
All administrative functions that go with the role.
Qualifications
Proven experience as a Membership Coordinator and/or Education Coordinator or similar role.
Excellent communication skills.
Strong organizational and time-management skills.
Customer- oriented approach.
Ability to work independently and within a team environment.
Full Benefits package available including Health, Dental, Vision, STD, LTD, life insurance, paid time off, and 401K.
Salary Range $57,000-$60,000 annually commensurate to experience.
- 401(k)
- 401(k) matching
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
This will be an in-office role. Office is in Central Park area of Denver.
The Membership and Education Engagement role will possess excellent interpersonal and communication skills, is comfortable handling confidential information and has strong customer service skills.
Duties and Responsibilities:
Managing and updating member and communication databases.
Processing new and renewal membership applications.
Responding to member inquiries via phone, email, or in-person.
Working with the team to implement membership recruitment and retention strategies.
Maintaining data and preparing reports on membership statistics and trends.
Working with the team to implement and manage membership onboarding processes.
Resolving any issues or conflicts regarding membership.
Maintaining knowledge of industry trends.
Collaborating with team members to ensure member benefits are properly administered.
Promote education benefit offered to members to increase usage.
Work with members to identify what courses they need and help them build an education plan.
Work to increase registrations in designation programs.
Coordinate and host all education and professional development courses.
Handle the administrative functions that are part of the education programs to include filing CEs, registering people for courses and exams, following up to ensure continuation in the program.
Assist with organization and planning of member events and activities.
All administrative functions that go with the role.
Qualifications
Proven experience as a Membership Coordinator and/or Education Coordinator or similar role.
Excellent communication skills.
Strong organizational and time-management skills.
Customer- oriented approach.
Ability to work independently and within a team environment.
Full Benefits package available including Health, Dental, Vision, STD, LTD, life insurance, paid time off, and 401K.
Salary Range $57,000-$60,000 annually commensurate to experience.
Salary : $57,000 - $60,000
