Admissions Coordinator II

Pikes Peak Hospice and Palliative Care has an immediate opening for an Admissions Coordinator II.

LOCATION: Colorado Springs, CO

STATUS:  Full-time

SCHEDULE: Monday-Friday, 9a-6p, M-F, rotating weekends

HOURLY PAY RANGE: $22.87 - $26.87

SUPPLEMENTAL PAY: Based on position, schedule and/or availability: Overtime

MILEAGE AND EXPENSE REIMBURSEMENT: Sixty-two and a half cents per mile – one of the highest in the industry!

CULTURE, BENEFITS AND PERKS: 

• We value diversity, equity and inclusion and know it matters for our team members and our patients. We provide welcoming, supportive and inclusive care to our patients and a work environment where all team members feel respected and valued.
• We support a culture of work-life balance and provide team members with two, free, confidential and robust benefit programs designed to provide solutions to the logistical and financial problems that arise in life. 
• Low healthcare premiums: we have not increased our team member medical rates 4 out of the last 5 years
• Employer pays over 90% of employee medical premium in some plans
• Health Savings Account (HSA) with significant Employer Funding: Single $1,000, Family $2,000 
• Healthcare Benefits are effective on the 1st of the month following date of hire
• Extensive Paid Time Off (PTO/Vacation Pay/Sick Leave) and EIB (Extended Illness Bank): 18 days in the first year for FT team members
• Seven Paid Holidays with an additional Floating Holiday
• 403(b) Retirement Plan with Employer Match: 50% match up to 8% of total compensation
• Company-Paid Life and AD&D Insurance
• Career & Logo wear 
• Education Reimbursement Program
• Clinical Career Ladders
• Certification Pay
• Generous Discover-a-Star Team Member Referral Program
• Team Member Service Awards
• Early Wage Access
• Legal and Identity Protection
• Robust Leadership Development Training Programs

REWARDING WORK YOU WILL DO:

The Admissions Coordinator II performs professional work planning and coordinating supportive services to hospice and/or palliative patients and their families. Acts as a patient and family advocate with outside agencies to assure maximum care is received. Provides excellent service to internal and external customers in regards to admissions for Hospice and Palliative health services. Answers incoming calls and provides information regarding hospice, palliative and/or home health care programs and admissions criteria to external and internal customers.

• Provides information to patients, families, and facilities to explain care options including in the home, longterm care, assisted living care and/or hospice inpatient facility settings. Effectively works with discharge planners and referral sources.
• Collaborates with the Medical Community via phone, EMR system, email, etc. to ensure timely customer service and communication.
• Meets with patients and families to assess appropriateness for hospice or palliative care in the home, longterm care or assisted living facilities, or hospital setting. Effectively works with discharge planners and referral sources. Promotes holistic approach to assessment of patient care needs. Completes full Explanation of Benefits (EOB) as primary function of the position.
• Effectively provides information, communication and educates patients, families, physicians, and other referral sources regarding hospice and palliative services. Demonstrates appropriate referrals to community sources for financial, instrumental, and legal assistance.
• Works closely with Business Development and Clinical team/staff to ensure timely patient care.
• Efficiently and accurately completes all data entry. Initiates and presents admission paperwork to appropriate patients and families based on the need, payer source, financial benefit, and legal assistance.
• Collaborates with IDG members to ensure optimal patient/family care. Educates patients, families, staff, and community about End of Life issues.
• Verifies insurance coverage, obtains authorization for admission, orders durable medical equipment (DME), provides necessary documents, and forwards to appropriate hospice staff as back up to Insurance Specialist or as needed.

WHAT WE ARE GOING TO LOVE ABOUT YOU:

• Minimum Education:   Two (2) years college required. Degree from an accredited university in medical, business or human relations preferred.
• Minimum Experience:  One/two (1-2) years of experience in a hospice or other clinical setting.
• Position requires frequent, local travel. 
• Valid Colorado Driver's License and proof of Auto Insurance in accordance with state statue. 

PHYSICAL REQUIREMENTS:

• Ability to lift/carry a minimum of 30 lbs

Pikes Peak Hospice and Palliative Care is affiliated with Care Synergy, a nonprofit network of community-based hospice and palliative care organizations serving Colorado’s Front Range and the Region’s Largest Home Health, Hospice, and Palliative Care Network. Care Synergy provides mission support services to better equip PPHPC to operate as a distinct and independent organization while working together to share best practices and serve more Coloradans along the Front Range.

If you need assistance completing the electronic application please contact our Talent Acquisition team via email at cs-recruitment@caresynergynetwork.org. You may also call the Human Resources Department at (303) 228-5647. Applications can be completed in-person at any one of our affiliate office locations.

The Organization does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, gender identity, pregnancy, national origin, age, disability, creed, ancestry, genetic information, marital status, sexual orientation/identity, transgender status, military or veteran status, or any other characteristic protected by federal, state, or local law. This prohibition includes unlawful harassment based on any of these protected classifications. 

Salary : $23 - $27