What are the responsibilities and job description for the Bank Teller/Customer Service Rep position at Pikes Peak National Bank?
Represents the values of the bank by providing outstanding service to both internal and external customers.
*Manages cash drawer and vault by providing incoming and outgoing cash transactions, identifying counterfeit currency and physically counting drawer throughout shift.
*Order cash as needed.
*Provide account services by attending to inquiries regarding checking and savings accounts and other bank-related products.
*Facilitate preparation, processing, and recording of cashier’s checks, money orders, and cash advances
*Interpret customer needs and direct to appropriate bank representative.
*Protects bank operations and customer privacy by keeping information confidential.
*Facilitate special requests with customers’ accounts such as stop payments, holds, and account closures.
*Comply with banking laws and regulations including completion of CTR, Monetary Instrument log, and reporting suspicious activity to supervisor.
Skills and qualifications:
*High School diploma or equivalent.
*Stress management and composure.
*Detail-oriented.
*Cash handling experience and customer service experience needed.
*People and verbal communication skills.
*Problem solving skills and good judgment.
*Basic knowledge of MS Office Suite.
*Must be adaptable.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- HOW MANY YEARS OF CASH HANDLING DO YOU HAVE?
Experience:
- BANKING: 1 year (Preferred)
Ability to Commute:
- Colorado Springs, CO 80918 (Required)
Work Location: In person
Salary : $16 - $18