What are the responsibilities and job description for the Full Time Service Specialist (Teller) position at Pilgrim Bank?
POSITION SUMMARY
Provides superior and quality customer service. Provides customers with efficient and accurate transaction processing. Sells the Bank’s products and services. Provides customer referrals for new products and services on a daily basis.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Operates a teller's window to serve the bank's customers by:
- Accepting retail and/or commercial deposits, verifying cash and endorsements, and giving customers their receipts.
- Identifying customers and cashing checks, or referring customers to an officer for authorization to cash checks.
- Accepting savings deposits and withdrawals, verifying signatures.
- Providing additional customer services including Cashiers Checks, Personal Money Orders, Stop Payments, and Certificates of Deposits.
- Balances cash daily.
- Accepting payments for all loans.
- May be responsible for bank opening/closing.
- Open and Close Vault
- Promotes the bank's products and services; consistently cross-sells bank products at every opportunity.
- Makes concentrated effort to solve customer problems.
- Follows teller over/short policy.
- Promote and maintain positive relations with all contacts, customers and potential customers
- Balance and service ATM as needed.
- Comply with all department and company policies and procedures.
- Contribute to the fulfillment of department and company objectives and goals.
- Perform as a team member in allocating and coordinating the workflow.
- May train new employees and answer co-worker questions.
- Will be involved in ordering, receiving, verifying, and distributing cash.
- All other duties as assigned.
*
- Equal Opportunity Employer, including disability/veterans
- Member FDIC
Job Type: Full-time
Pay: $13.00 - $15.00 per hour
Expected hours: 35 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $13 - $15
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