What are the responsibilities and job description for the Pillar Clinical Research, LLC is hiring: Senior Manager, UX Research in Washingt position at Pillar Clinical Research, LLC?
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An overview of this role
As the Senior Manager, UXR, you will lead the UX Research strategy for GitLab. Reporting directly into the VP, UX, you will lead a team with of 4 direct reports, including a Manager and 3 Staff Researchers. Research is highly valued at GitLab, were extremely data driven and the UXR team is key to that. Youll be responsible for business critical performance indicators like SUS and CSAT. Youll lead efforts to evolve research methodologies and practices as we continue to scale, and ensure research is well-integrated into our product development workflow and decision-making.
We are currently devising a new UX research vision and strategy, and you will be critical in establishing and driving this with the UXR team and broader business.
Here are some links to more info :
- UX Research department page
- UX Department page
What youll do
What youll bring
Qualitative and quantitative research.
About the team
We have invested significantly in UX, with a large 90 person team and a new VP of UX who reports directly to our Chief Product Officer. The UX org consists of Product Design, Technical Writing and UX Research. The UX team has reached a good level of maturity, and through this have established the importance of understanding our users and acting on that data to drive innovation. There is still work to be done to improve this, but the fundamental understanding of why UX matters is there. The team is globally distributed, with team members based across the US, Canada, Europe, the UK, India, Australia, New Zealand and Japan.
How GitLab will support you
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If youre excited about this role, please apply and allow our recruiters to assess your application.
The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
California / Colorado / Hawaii / New Jersey / New York / Washington / DC pay range
154,600 — $331,200 USD
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GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .
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Salary : $154,600 - $331,200
