What are the responsibilities and job description for the Customer Experience Director position at Pilot Company?
Company Background
">Pilot Company is a pioneering force in the travel center industry, boasting an impressive presence with over 30,000 team members and more than 750 retail and fueling locations across 44 states and six Canadian provinces.
">Our company's energy and logistics division is a major player in the fuel supply market, operating one of the largest tanker fleets and providing vital services to oil operations in busy basins.
">With a strong focus on customer satisfaction and a commitment to excellence, we support a diverse portfolio of brands through expertise in various fields, including supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales, and marketing.
">Key Responsibilities
">As a Deli General Manager, you will be responsible for driving sales growth, managing team members effectively, tracking inventory levels, delivering exceptional customer service, and analyzing P&L reports.
">Key requirements include possessing 2-3 years of management experience in the restaurant, deli, or foodservice industry, with a proven track record of managing high-volume retail environments and achieving P&L goals.
">Strong communication and interpersonal skills are essential for building effective relationships with customers, team members, and vendors.
