What are the responsibilities and job description for the Customer Experience Manager position at Pilot Company?
Company Overview
Pilot Company is a leading network of travel centers with over 30,000 team members and more than 750 retail and fueling locations across the United States and Canada. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in the nation's busiest basins.
Salary Range
The salary for this position ranges from $17.80 to $24.80 per hour, offering a competitive compensation package.
Job Description
As a Shift Leader at Pilot Company, you will be responsible for supervising employees and general operations of the store. You will possess excellent customer service skills to respond to the needs of customers, and be self-motivated to assist managers with tasks that keep our facilities well-maintained and running smoothly.
Required Skills and Qualifications
Benefits
Pilot Company is a leading network of travel centers with over 30,000 team members and more than 750 retail and fueling locations across the United States and Canada. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in the nation's busiest basins.
Salary Range
The salary for this position ranges from $17.80 to $24.80 per hour, offering a competitive compensation package.
Job Description
As a Shift Leader at Pilot Company, you will be responsible for supervising employees and general operations of the store. You will possess excellent customer service skills to respond to the needs of customers, and be self-motivated to assist managers with tasks that keep our facilities well-maintained and running smoothly.
Required Skills and Qualifications
- Previous experience or working knowledge of retail operations
- Incredible customer service skills & ability to help maintain a customer-focused culture
- Proficiency with a calculator, computer, and other equipment
- Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
- Flexibility to work nights, days, weekends, and holidays
- Background check required
Benefits
- Fuel Discount
- Nation-wide Medical Plan/Dental/Vision
- 401(k)
- Flexible Spending Accounts
- Adoption Assistance
- Tuition Reimbursement
- Flexible Schedule
- Weekly Pay
Salary : $18 - $25
