What are the responsibilities and job description for the Customer Service Representative - Exceptional Guest Experience position at Pilot Company?
Role Overview
Pilot Company is a dynamic organization dedicated to delivering exceptional service to our guests. We value diversity, equity, and inclusion, fostering a workplace culture that reflects these principles.
Key Responsibilities
- Provide Memorable Guest Interactions: Build relationships with our guests, ensuring every interaction is positive and memorable.
- Sales Transactions and Cash Handling: Maintain accurate sales transactions, efficiently managing cash register duties.
- Store Environment and Inventory: Monitor inventory levels, maintaining a clean and organized store environment.
Benefits Package
- Weekly Compensation: Receive regular pay for your hard work.
- Fuel Discount: Enjoy a 15-cent fuel discount.
- Daily Meals: Take advantage of free daily meals.
- Low-Cost Health Plans: Access affordable health plans (for full-time team members).
- Paid Time Off and Family Leave: Enjoy paid time off and family leave benefits.
About Us and Professional Development
- Opportunities for Growth: Explore opportunities for professional development and career advancement.
- Inclusive Work Environment: Thrive in a supportive and inclusive work environment.
- Wellness Program: Participate in a comprehensive wellness program.
- Reward and Recognition Program: Be recognized and rewarded for your contributions.
Requirements
- Excellent Communication Skills: Possess excellent communication and interpersonal skills.
- Fast-Paced Environment: Effectively multitask in a fast-paced environment.
- High School Diploma or Equivalent: Hold a high school diploma or equivalent; prior experience in a similar role is preferred.
