What are the responsibilities and job description for the Customer Service Representative position at Pilot Company?
About Us
Pilot Company is a dynamic organization that values team building, customer service, and meeting new people. We strive to create an inclusive atmosphere where every guest feels welcome. Our guests are not just customers, but professional drivers stopping for a clean shower, commuters grabbing their morning coffee, or vacationers needing their go-to snack along their journey. We celebrate our diverse guests and team members, who fuel creativity, innovation, and positivity.
At Pilot Company, we believe in training and developing our team members to excel in various roles within our travel centers and restaurants. While we may be hiring for a specific position, we always look to offer experience and growth opportunities.
We're committed to providing exceptional benefits to our team members, including weekly pay, 15 cent fuel discounts, free daily meals, low-cost health plans, paid time off, family leave, and more. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected under applicable federal, state, or local law.
Military personnel are encouraged to apply.
Job Responsibilities
To succeed in this role, you'll need:Incredible guest service skills and ability to maintain a guest-focused culture Ability to complete accurate sales transactions Ability to safely manage and prepare food Ability to maintain Subway processes and policies Ability to use computers, telephones, and other equipment as needed Ability to work effectively as part of a team
Pilot Company is a dynamic organization that values team building, customer service, and meeting new people. We strive to create an inclusive atmosphere where every guest feels welcome. Our guests are not just customers, but professional drivers stopping for a clean shower, commuters grabbing their morning coffee, or vacationers needing their go-to snack along their journey. We celebrate our diverse guests and team members, who fuel creativity, innovation, and positivity.
At Pilot Company, we believe in training and developing our team members to excel in various roles within our travel centers and restaurants. While we may be hiring for a specific position, we always look to offer experience and growth opportunities.
We're committed to providing exceptional benefits to our team members, including weekly pay, 15 cent fuel discounts, free daily meals, low-cost health plans, paid time off, family leave, and more. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected under applicable federal, state, or local law.
Military personnel are encouraged to apply.
Job Responsibilities
- Provide fast, friendly, and clean service to guests
- Maintain inventory levels
- Operate cash registers efficiently
- Maintain the overall appearance and cleanliness of the restaurant
- Deliver excellent guest service
To succeed in this role, you'll need:
