What are the responsibilities and job description for the Restaurant Team Member position at Pilot Company?
About Pilot Company
Pilot Company offers a unique and dynamic work environment that fosters creativity, innovation, and positivity. We strive to make every stop on your career journey - and our guests' journey - a great one.
Job Description
The Customer Experience Specialist will be responsible for providing fast, friendly, and clean service to our guests. This includes:
- Providing exceptional customer service by being attentive, responsive, and courteous to guests at all times.
- Maintaining a safe and clean work environment by adhering to health and safety protocols and best practices.
- Preparing and serving food and beverages to guests in a timely and efficient manner.
- Managing cash register operations, including handling customer payments and making change as needed.
- Participating in ongoing training and development to improve skills and knowledge in areas such as customer service, food safety, and cash handling.
Qualifications
- Incredible guest service skills and ability to maintain a guest-focused culture.
- Ability to complete accurate sales transactions.
- Ability to cleanly and safely manage and prepare food.
- Ability to maintain Subway processes and policies.
- Ability to use computers, telephones, and other equipment as needed.
- Ability to work as part of a team.
