What are the responsibilities and job description for the Retail Deli Team Lead position at Pilot Company?
Job Title: Retail Deli Team Lead
Pilot Company's commitment to excellence extends beyond our products and services to the experiences we create for our guests. As a Retail Deli Team Lead, you will play a vital role in shaping these experiences and driving business success.
This leadership position oversees the hot deli area, ensuring that every guest interaction is positive and memorable. The ideal candidate will possess strong interpersonal skills, the ability to multitask, and a passion for delivering outstanding customer service.
About the Role:
- Supervise and motivate team members to achieve exceptional performance and guest satisfaction
- Develop and implement strategies to improve operational efficiency, quality, and customer experience
Requirements:
- Experience in a leadership role, preferably in a fast-paced retail or foodservice environment
- Excellent customer service skills and the ability to build trust and rapport with colleagues and customers
- Strong problem-solving skills, with the ability to analyze situations and develop effective solutions
Benefits:
- Fuel Discount
- Nation-wide Medical Plan/Dental/Vision
- 401(k)
- Flexible Spending Accounts
- Adoption Assistance
- Tuition Reimbursement
- Flexible Schedule
- Weekly Pay