What are the responsibilities and job description for the Shift Leader position at Pilot Company?
Company Overview
Pilot Company is a leading network of travel centers, boasting over 30,000 team members and more than 750 retail and fueling locations across 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, with one of the largest tanker fleets in the country, providing critical services to oil operations in major basins. We support a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our company's founding values, people-first culture, and commitment to giving back remain true to us today. Whether we serve guests, team members, or trucking companies, we are dedicated to fueling people and keeping North America moving.
We are an equal opportunities employer, committed to hiring qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected under applicable federal, state, or local law.
Military personnel are encouraged to apply.
Job Description
Role Summary
Shift Leaders are responsible for supervising employees and general store operations. The ideal candidate will possess excellent customer service skills, be self-motivated, and able to assist managers with tasks to maintain facilities and ensure smooth operations. This person should be knowledgeable about store operations and our commitment to quality and customer service.
Key Responsibilities
Qualifications
Pilot Company is a leading network of travel centers, boasting over 30,000 team members and more than 750 retail and fueling locations across 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, with one of the largest tanker fleets in the country, providing critical services to oil operations in major basins. We support a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our company's founding values, people-first culture, and commitment to giving back remain true to us today. Whether we serve guests, team members, or trucking companies, we are dedicated to fueling people and keeping North America moving.
We are an equal opportunities employer, committed to hiring qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected under applicable federal, state, or local law.
Military personnel are encouraged to apply.
Job Description
Role Summary
Shift Leaders are responsible for supervising employees and general store operations. The ideal candidate will possess excellent customer service skills, be self-motivated, and able to assist managers with tasks to maintain facilities and ensure smooth operations. This person should be knowledgeable about store operations and our commitment to quality and customer service.
Key Responsibilities
- Supervise employees and oversee general store operations.
- Ensure exceptional customer service and a customer-focused culture.
- Assist managers with tasks and projects to maintain facilities and operations.
Qualifications
- Previous experience in retail operations or a related field.
- Incredible customer service skills and ability to maintain a customer-focused culture.
- Proficiency with calculators, computers, and other equipment.
- Ability to work as part of a team and interact with various levels, including hourly team members, customers, vendors, and corporate representatives.
- Flexibility to work a varied schedule, including nights, days, weekends, and holidays.
- A background check is required.
- Fuel discount.
- Nation-wide medical plan, dental, vision.
- 401(k) retirement plan.
- Flexible spending accounts.
- Adoption assistance.
- Tuition reimbursement.
- Flexible schedule.
- Weekly pay.
