What are the responsibilities and job description for the Store Supervisor - Customer Service position at Pilot Company?
Pilot Company's mission is to provide exceptional customer experiences and reliable services to our customers.
About the Job
We are seeking a skilled Shift Leader to join our team and contribute to our success.
The ideal candidate will have previous experience in retail operations, excellent customer service skills, and the ability to work effectively in a team environment.
Job Summary
As a Shift Leader, you will be responsible for supervising employees, managing store operations, and ensuring high-quality customer service.
You will work closely with managers to execute tasks, maintain facilities, and drive sales growth.
Key Responsibilities
- Supervise employees and ensure effective team performance
- Provide exceptional customer service and respond to customer needs
- Assist managers with tasks, such as facility maintenance and inventory management
Requirements
- Previous experience in retail operations or a related field
- Excellent customer service skills and ability to maintain a customer-focused culture
- Proficiency with equipment, including calculators and computers
- Ability to work effectively in a team environment and interact with various stakeholders
- Flexibility to work a varied schedule, including nights, days, weekends, and holidays
What We Offer
- Fuel discount program
- National medical, dental, and vision plan
- 401(k) retirement savings plan
- Flexible spending accounts and adoption assistance
- Tuition reimbursement and flexible scheduling options
- Weekly pay
