Supervisor, Regional Facility Services

Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.

Military encouraged to apply.

Job Description

The purpose of this job is to manage, lead, and direct regional maintenance technicians (RMTs) and oversee the completion of facility maintenance tasks.

1. Oversee, lead, and set priorities for RMTs

2. Select, coach, train, and develop direct reports, to include appraising job performance in conducting performance reviews

3. Communicate and execute company objectives provided by maintenance leadership

4. Review and analyze facility and environmental checklists for accuracy and completion; provide coaching or direction for discrepancies

5. Create monthly RMT schedule; ensure facilities have RMT coverage; provide maintenance assistance or coverage where needed

6. Resolve escalated facility maintenance disputes and discrepancies

7. Audit and approve expense reports, purchase cards, time sheets, GPS records, and work orders

8. Respond to after-hours emergency dispatch requests

9. Provide and schedule on-site training for maintenance team members at new store openings and acquisitions

10. Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level

11. Ensure all activities are in compliance with rules, regulations, policies, and procedures

12. Complete other duties as assigned

Qualifications

• High school diploma or equivalent certificate required; trade or vocational school preferred 
• Minimum five years’ experience in preventive maintenance required
• Valid state driver’s license required
• Class B environmental certifications required post hire
• Minimum five years’ experience managing others preferred
• Intermediate Microsoft Office skills
• Prior experience with electrical, plumbing, and HVAC systems
• Basic understanding of construction practices
• Ability to lead, coach, and motivate team members
• Strong analytical and problem solving skills
• Excellent listening, written and verbal interpersonal communication skills
• Intermediate mathematical skills
• Strong attention to detail
• Ability to work in complex, fast-paced environment
• Ability to navigate change and ambiguity
• Ability to multitask
• Ability to collaborate with other team members and departments
• General office work requiring sitting or standing for long periods of time
• Able to lift up to 50 pounds
• Work with electric and fuel systems
• Exposure to various weather conditions and temperatures
• Able to bend, stoop, twist, and crawl
• Climb ladders
• Travel required greater than 75%

Additional Information

• Medical, Dental, & Vision Insurance
• 401k
• Weekly Pay
• Adoption Assistance
• Tuition Reimbursement