What are the responsibilities and job description for the Travel Center Operations Manager position at Pilot Company?
Pilot Company, an industry-leading network of travel centers, is seeking a skilled Shift Leader to supervise employees and general operations of our stores.
About the Role
This role involves providing excellent customer service, assisting managers with tasks, and maintaining facilities and operations.
As a Shift Leader, you will be responsible for supervising employees, managing store operations, and ensuring high-quality customer service.
Responsibilities
- Supervise employees and ensure effective team performance
- Provide exceptional customer service and respond to customer needs
- Assist managers with tasks, such as facility maintenance and inventory management
Requirements
- Previous experience in retail operations or a related field
- Excellent customer service skills and ability to maintain a customer-focused culture
- Proficiency with equipment, including calculators and computers
- Ability to work effectively in a team environment and interact with various stakeholders
- Flexibility to work a varied schedule, including nights, days, weekends, and holidays
Benefits
- Fuel discount program
- National medical, dental, and vision plan
- 401(k) retirement savings plan
- Flexible spending accounts and adoption assistance
- Tuition reimbursement and flexible scheduling options
- Weekly pay
