What are the responsibilities and job description for the Medical Office Assistant position at Pilot Holistic Health, PLLC?
Job Title: Office Assistant
Reports To: Office Manager Summary:
We are seeking a highly motivated and organized Office Assistant to join our growing holistic/integrative medical practice. The ideal candidate will possess excellent communication, interpersonal, and organizational skills with a strong work ethic and a dedication to providing exceptional patient care.
Responsibilities:
- Greet and welcome patients, answer and direct phone calls, schedule appointments, and manage patient flow.
- Collect payments in various forms.
- Register new patients, update patient demographics, and maintain accuratepatient records.
- Assist with various administrative tasks such as filing, photocopying, faxing,and mail distribution.
- Prepare and maintain patient files, medical records, and other office documents.
- Maintain supply inventory and other administrative duties as assigned.
- Accurately enter patient data into the electronic health record (EHR) system.
- Communicate effectively with patients, insurance companies, suppliers, and other healthcare providers.
- Answer patient inquiries and address concerns in a professional and courteous manner.
- Maintain confidentiality and adhere to HIPAA guidelines.
Qualifications:
- High school diploma or equivalent required; some college coursework or degree preferred.
- Prior experience in a medical office setting is highly desirable.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) is essential.
- Understanding of medical terminology and systems.
- Experience with electronic health record (EHR) systems is a plus.
- Excellent communication and interpersonal skills with an upbeat attitude.
- Strong organizational and time-management skills.
- Ability to multitask and prioritize tasks effectively.
- Detail-oriented with a high level of accuracy.
- Professional and courteous demeanor.
- Ability to work independently (self-motivator) and as part of a team.
- Strong customer service orientation.
Job Type: Part-time
Pay: $17.00 - $20.00 per hour
Expected hours: 20 per week
Benefits:
- Employee discount
Medical Specialty:
- Holistic Medicine
Schedule:
- Afternoon shift
- No weekends
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Ability to Commute:
- Pilot Mountain, NC 27041 (Required)
Work Location: In person
Salary : $17 - $20