Property Manager (multi-property)

Pilot Property Management is a local company specializing in multifamily real estate in the greater Seattle area. Our focus on long-term client success is at the core of everything we do and we strive to operate the properties we have been entrusted to manage as if they were our own. As we continue to grow our portfolio of 1100 units, we are looking for individuals who can see the big picture of our clients’ goals, how they relate to the management plan for each property, and implement those initiatives into daily decision making.

The Property Manager is responsible for overseeing the daily operations of a portfolio of properties located in the greater Seattle metro area. PMs work with a variety of building types, locations, vendors, residents, and property owners. A typical day will include visiting and inspecting assigned properties, monitoring vacancy and leasing efforts, coordinating service requests, assisting residents with questions and concerns, managing apartment turns, processing rent payments, tracking delinquency, and maintaining excellent communication with property owners. As a primary point of contact for residents and clients, Property Managers are an important face of the company and as such, must convey our brand of professionalism and a can-do attitude.
 

Skills/Qualifications

• 2 years proven professional experience in property management, preferably multifamily
• Must have access to reliable transportation - this position requires daily travel between various property sites in the greater Seattle metro area
• Valid Washington driver’s license with an insurable driving record
• Excellent English written and verbal communication skills
• High computer literacy including MS Office Suite
• Excellent time management & organization skills
• Experience using property management software - Appfolio preferred
• Ability to meet deadlines, multi-task, adapt to situational changes, and prioritize work responsibilities with minimal supervision
• Capacity to remain calm in intense situations
• Willingness to accept constructive criticism and give appropriate feedback   
• Working knowledge of property budgets and how they relate to real estate financial performance
• Adherence to Federal, State, and local fair housing laws and best practices
• High School diploma required, higher education encouraged

Duties

• Coordinate with the team and vendors to achieve portfolio and company goals
• Monitor vacancy and make the necessary adjustments to meet each client’s goals
• Compile and submit monthly financial reports for clients in a timely manner
• Coordinate and support the leasing team to ensure all vacant units are leased
• Provide prospective and current residents with exceptional customer service
• Respond promptly to service requests and schedule necessary work to be completed
• Maintain accurate and complete resident files in accordance with company policy
• Generate and monitor lease renewals and post notices as needed
• Monitor delinquency and pursue the correct path to collecting what is owed
• Conduct file, parking, storage, key, insurance, and bike audits
• Meet and accompany vendors at properties
• Perform frequent physical inspections of properties and coordinate with the maintenance team
• Ensure apartments are ready for residents prior to move-in date, including coordinating any maintenance and cleaning needed
• Understand and follow federal, state, and local fair housing laws
• Foster a safe & healthy work environment, including reporting unsafe conditions and following protocol to prevent accidents/injuries
• Adhere to and embrace company policies and values
• Assist team with tasks as needed

Compensation & Benefits

• Wage $29.50 - 33.00/hour (~$61,000 - $68,500 when annualized)
• Mileage reimbursement for work-related travel
• 100% Company-paid comprehensive health insurance (medical, vision, and dental coverage)
• Company-paid Long-Term Disability Insurance
• 401(k) Retirement Savings Plan with 4% company match
• Paid company holidays Vacation Leave Sick Leave
• Fun company events & development opportunities

Additional Information

• This position will cover a portfolio of properties located across the greater Seattle area (Everett-Seattle-Tacoma). Daily travel between locations is common.
• Schedule: this is a full-time, non-exempt position, generally working Monday - Friday 8:30am – 5:30pm
• Work Environment: We are an office-first team. Onsite work in our office in Seattle comprises about 50-60% of the work, and 40-50% is in the field at managed properties (subject to change).

Pilot Ventures LLC (Pilot Property Management & Pilot Capital) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Salary : $30 - $33