What are the responsibilities and job description for the Sales Manager/Finance Manager position at Pilson Auto Centers?
Job Summary
The Sales Manager oversees customer retention and profitability by recruiting and training sales staff, managing vehicle inventory, assisting with sales, and fostering strong relationships with customers, lenders, and community partners.
Essential Job Functions
The Sales Manager oversees customer retention and profitability by recruiting and training sales staff, managing vehicle inventory, assisting with sales, and fostering strong relationships with customers, lenders, and community partners.
Essential Job Functions
- Recruit, hire, and train qualified sales staff.
- Manage inventory, ensuring vehicles are properly displayed and merchandised.
- Build and maintain positive relationships with employees, lenders, and community leaders.
- Assist sales staff as needed and actively participate in vehicle sales.
- Perform other duties as assigned by management.
- Sales & Negotiation: Strong relationship-building and negotiation skills.
- Customer Service: Respond promptly to customer needs and ensure high satisfaction.
- Communication: Clear, professional communication in person, over the phone, and in writing.
- Problem Solving: Quickly identifies and resolves problems.
- Leadership: Delegates effectively, sets clear expectations, and provides feedback.
- Ethics: Upholds high ethical standards and organizational values.
- Adaptability: Adjusts to changing situations and competing demands.
- Dependability: Follows through on commitments and meets deadlines.
- Professionalism: Remains calm under pressure and treats others with respect.