Job Description Summary

Job Description

OPEN UNTIL FILLED

Pima County’s Department of Finance and Risk Management is looking for a skilled, motivated individual to join their Financial Transactions Division. The successful candidate will work on a dedicated team of professionals who are responsible for delivering functional administrative support for Pima County’s ERP (Enterprise Resource Planning) systems, including the financial, budgeting, and work management systems. Primary tasks include maintaining the reliability of the ERP systems and providing support to all County users. The ideal candidate will demonstrate the ability to prioritize tasks and meet deadlines while emphasizing accuracy and attention to detail. We are looking for an enthusiastic, dependable, computer-savvy team player with a positive attitude to join our team.

What you’ll do:

• Work on a team with three (3) to five (5) other functional system administrators responsible for supporting the County’s ERP systems.

• Maintain user security access; complete system configuration changes; complete system data reconciliations and balancing; and extract system data using existing and ad-hoc created reports.

• Work closely with IT business analyst and department personnel to troubleshoot ERP system-related issues.

• Work closely with IT business analyst and department personnel on the enhancement of functionality in the existing ERP systems and the deployment of new ERP systems.

What we’re looking for:

• An individual who is devoted to providing exceptional customer service.

• A team player who enjoys collaborating with co-workers and other County department personnel to achieve a common goal.

• A problem solver who is great at seeing system issues for the first time and coming up with innovative ways to approach and resolve issues.

• A learner who is looking for a teacher to coach and mentor them on skills that will support them in this position, as well as achieving their career goals.

• A dependable and reliable employee who is devoted to upholding the mission, vision, and values of our department.

Essential Functions:

As defined under the Americans with Disabilities Act, this classification may include any of the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class. Work assignments may vary depending on the department’s need and will be communicated to the applicant or incumbent by the supervisor.

• Process user security access requests and approval workflows, ensuring proper system permissions and compliance with security protocols.

• Reconcile and balance financial data across multiple systems, ensuring data accuracy and integrity for financial reporting.

• Provide advanced user support, troubleshoot complex issues, and collaborate with departments to resolve system-related challenges.

• Lead testing efforts for system enhancements, configurations, and upgrades, ensuring they meet department and financial needs.

• Research, analyze, and recommend improvements to financial system processes and workflows to enhance operational efficiency.

• Track, document, and manage system issues, ensuring timely resolutions and minimal disruptions to business operations.

• Assist in developing and delivering training for end users on financial system functionality, best practices, and procedures.

• Analyze and validate financial system data integrity, providing recommendations for data improvements and accurate report generation.

• Collaborate with vendors to troubleshoot issues, implement system enhancements, and optimize financial system performance.

• Support the evaluation and implementation of new financial tools and software systems to improve County financial operations.

• Assist in the coordination and management of system updates, ensuring effective communication with stakeholders.

• Provide detailed analysis and reporting to senior leadership regarding system performance and financial data accuracy.

• Ensure continuous improvement of financial systems by identifying and addressing process inefficiencies and automation opportunities.

Minimum Qualifications:

Bachelor’s degree from an accredited college or university with a major in accounting, finance, economics, business administration, or a closely related field as defined by the department head at the time of recruitment AND two years of professional level experience in accounting, budgeting, auditing, financial analysis, or financial management.

(A master’s degree or CPA designation may substitute for one year of required experience.)

(Relevant experience and/or education from an accredited college or university may be substituted.)

Qualifying education and experience must be clearly documented in the "Education" and “Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application.

Preferred Qualifications: (Be specific in describing your experience in your application. Ensure the descriptions provided illustrate your competencies, specifically addressing the required and preferred qualifications.):

• Experience providing ERP (Enterprise Resource Planning) system or software support to end-users.

• Experience as a subject matter expert in one or more areas of a system or application.

• Experience testing system fixes, system enhancements, or participating in a system upgrade or implementation.

• Experience managing user access, approval workflows, or configuration changes in a system/application.

• Experience developing or executing SQL queries or using other industry-standard programming languages.

• Bachelor's degree or higher in management information systems, finance, accounting, or business analytics.

Selection Procedure:

Pima County Human Resources Department reserves the right to admit to the selection process only those candidates that meet the minimum/desired qualifications. All applications will be assessed based on an evaluation of the listed education and experience. Candidates meeting the minimum/desired qualifications may be further evaluated/scored against any advertised Preferred Qualifications. The hiring authority will interview and select the successful candidates from a referral list provided by Human Resources. Additional assessments/testing may be required as part of the selection process.

Supplemental Information:

Licenses and Certificates : Some positions require a valid Arizona Class D driver license at the time of application or appointment. Failure to maintain the required licensure shall be grounds for termination.

Special Notice : The County requires pre-employment background checks. Successful candidates will receive a post-offer, pre-employment background screening to include verification of work history, education, and criminal conviction history. A prior criminal conviction will not automatically disqualify a candidate from employment with the County.

Physical/Sensory Requirements : Physical and sensory abilities will be determined by position.

Working Conditions: Working conditions will be determined by position.

EEO Information : Pima County Government is an Equal Employment Opportunity employer. We are committed to an inclusive and diverse workforce and will not discriminate in employment opportunities or practices on the basis of race, color, religion, national origin, age, disability, gender, sexual orientation, kinship, political interest, or any other characteristic protected by law.