What are the responsibilities and job description for the PC Analyst Registry position at Pinal County, AZ?
Salary : $49,647.00 - $63,300.00 Annually
Location : PCSO Administration - 971 Jason Lopez Circle Bldg C Florence AZ 85132, AZ
Job Type : Full-Time
Job Number : 202500120
Department : Sheriff's Office
Opening Date : 01 / 06 / 2025
Closing Date : 1 / 20 / 2025 11 : 59 PM Arizona
Description
JOB SUMMARY
Install, modify, and repair computer hardware, software, and peripheral devices for the Information Technology (IT) Department and provide experienced technical support and diagnosis for system users, including operating systems, specialized hardware components, and specialty software applications under basic supervision.
The application and any supplemental questions are an integral part of the selection process and must be completed in full in order for you to be considered as a candidate. Please complete each section and answer all questions as thoroughly as possible. DO NOT state "See resume" in lieu of answering. Unanswered questions, incomplete responses, omissions, or partial information may result in disqualification from the selection process.
HIRING SALARY RANGE
Pinal County values your experience. We review every candidate for a salary offer that is both equitable and applicable to the position range. The salary in this posting represents our starting minimum to midpoint of range. Based upon your direct experience and background, a salary offer will likely be presented to you within this range.
Example of Duties
Work in this classification requires an individual to be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary classification functions herein described. Since every duty associated with this classification may not be described herein, employees may be required to perform duties not specifically spelled out in this classification description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this description.
TYPICAL CLASSIFICATION ESSENTIAL DUTIES :
- Install, modify, diagnose, troubleshoot, and repair computer hardware, specialized hardware components, peripheral devices, standard software, and specialty software applications.
- Provide experienced technical assistance and training to system users and resolve problems within scope of authority and training.
- Interview user to collect information about technology problems and technical issues, lead user through diagnostic procedures to determine source of error, and diagnose system hardware, software, and operator problems.
- Define user problems, research and isolate error sources, implement technical solutions to resolve problems, and follow up with users to assure the optimal functionality of the users' systems.
- Deploy new and enhanced software and hardware for County users and specialized department components, including Mobile Data Computers and data radio hardware.
- Replace defective or inadequate hardware, components, and software packages as needed.
- Maintain IT hardware, specialized client equipment, audio / visual equipment, and peripheral devices and perform preventive maintenance of hardware and equipment to minimize future failures.
- Evaluate County IT systems and identify technical problems, which need to be addressed by improved technologies or updated policies and procedures.
- Research technical issues and recommend software, hardware, components, and accessories and prepare reports on hardware and software utilization and operational issues.
- Refer complex problems, which are beyond the skills of the PC Specialist to senior technical staff and track the problem until it has been resolved.
- Cross-train in technical skills for maintaining IT hardware, software, database, and servers.
- Maintain absolute confidentiality of work-related issues, customer records, and restricted County information.
- Perform other related duties as required.
Minimum Requirements
MINIMUM REQUIREMENTS TO PERFORM WORK :
Preferred Qualifications :
Mobile Data Computer (Panasonic)
Supplemental Information
Knowledge, Skills and Abilities :
PHYSICAL DEMANDS :
The work is medium and requires exerting up to 50 pounds of force occasionally, and / or up to 30 pounds of force frequently, and / or up to 10 pounds of force constantly to move objects. Independent body mobility to stand, walk, bend, and sit for prolonged periods of time and / or drive a vehicle. Manual dexterity to reach, and grasp; manual dexterity to hand write or use computer keyboard; vision sufficient to see / read; hear and speak to communicate with customers in person and over the phone.
WORK ENVIRONMENT :
Work is performed in a dynamic environment that requires the ability to be sensitive to change and responsive to changing goals, priorities, and needs.
Pinal County offers some of the best benefits in Arizona! We offer a wide range of employee benefits. You can details about our organizations benefit program or you can review the list below :
15 Vacation Days Accrued Annually Starting Day One
After Three (3) Years of Service 18 Vacation Days Accrued Annually
Two Week Sabbatical After Five Years of Continuous Service
Quarterly Wellness Challenges
Some Medical Plans with Zero Employee Premium Cost
Plus, work with an amazing team of people who are committed to making Pinal County a great place for its citizens and its employees (Above listed benefits are in effect as of January 7, 2024)
Salary : $49,647 - $63,300
