What are the responsibilities and job description for the Multiple Roles in the pool industry position at Pinch A Penny?
Job Summary
We are seeking enthusiastic customer oriented individuals for multiple roles within the pool industry. These positions offer a unique opportunity to work in a dynamic environment focused on providing exceptional service and innovative solutions. Ideal candidates will possess a customer obsession attitude and a willingness to learn and grow within various capacities, including technical, operational, and customer service roles. Fantastic career-advance opportunities!
No prior experience? No problem! We are hiring for the right person with a can-do mentality and a great attitude ready to learn.
Our Mission:
We are committed to elevating backyard experiences by promoting safe, reliable, and unforgettable moments for our customers, their families and their friends.
Duties
- Interact with customers to understand their challenges, handle customer requests, resolve outstanding issues, and promote new initiatives.
- Provide excellent customer service by addressing client inquiries and concerns effectively.
- Collaborate with team members to ensure efficient operations across various departments
- Participate in training sessions to enhance knowledge of pool technologies and industry standards.
- Utilize problem-solving skills to troubleshoot issues related to pool systems.
- Maintain cleanliness and organization of work areas and equipment.
- Engage in continuous learning about advancements in pool technology.
Requirements .
- Great attitude with a can-do mentality.
- Great People skills.
- Strong attention to detail and commitment to quality service.
- Excellent communication skills.
- Willingness to learn new technologies and techniques related to pool industry.
- Ability to lift moderate weights and perform physical tasks as required by the role.
For Field roles:
- Valid Driver’s License & Clean Driving Record
- Must be at least 21 years old (insurance requirement)
- Ability to lift to 80 lbs. and perform physical tasks like bending, kneeling, and lifting
- Comfortable working outdoors
- Able to swim while fully clothed (safety requirement)
- Strong attention to detail & self-motivated work ethic
- Must be able to pass background check and drug test.
- Customer service attitude is a must!
For Store roles:
- Must be at least 18 years old (insurance requirement)
- Ability to lift to 50 lbs. and perform physical tasks like bending, kneeling, and lifting
- Strong attention to detail & self-motivated work ethic
- Must be able to pass background check and drug test.
- Customer obsession attitude is a must!
Our Values:
- We believe in being a trusted advisors to our customers and provide them with ethical and truthful recommendations.
- High standards are a way of life. We pursue excellence, integrity and effectiveness in everything we do.
- We value our customers’ and employees’ safety. We operate with great care and diligence in every job.
- We respect and listen to our customers and employees. New ideas and feedback are always welcome.
- We empower our people to make decisions and we share our knowledge to improve their work and benefit our customers and company.
Join us in creating exceptional experiences for our clients while advancing your career in the exciting pool industry!
Job Type: Full-time
Pay: $17.00 - $22.00 per hour
Expected hours: 40 per week
Compensation Package:
- Bonus opportunities
- Hourly pay
Schedule:
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Coppell, TX 75019 (Required)
Work Location: In person
Salary : $17 - $22