What are the responsibilities and job description for the Automotive Service Writer / Advisor position at Pine Belt Cadillac?
Well established luxury Ocean County Dealership is looking for an experienced
Service Advisor / Writer
At Pine Belt Cadillac, we believe that culture makes a difference. Our company’s core focus is building relationships that last with our employees, customers, and community. We value our employees and invest in their success. Apply now for immediate consideration.
Automotive Service Adviser / Writer Qualifications:
- Strong work ethic and attendance
- Ability to work efficiently and effectively, with a sense of urgency.
- Ability to make every customer feel as they are the most important customer of the day
- Strong communication skills
- Attention to detail
Automotive Service Adviser Responsibilities:
- Provide quality customer service.
- Serve as communicator between customer and technician. Ensure complete understanding with regards to the services rendered.
- Continue to keep customers informed with necessary information based on service.
- Accurately verify warranty and service contracts.
- Prepare and process Repair Orders accurately, including all costs, deductibles, and descriptions of symptoms, etc.
- Advise customers on additional needed services, explain all benefits
- Effectively work with technicians who perform all automotive mechanical services.
Automotive Service Advisor / Writer Preferred Skills and Experience:
- Previous Automotive Service Advisor experience
- Proven track record of above average Sales.
- Dealer experience helpful
We offer a competitive pay plan, salary and monthly bonus
Job Type: Full-time
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
Shift:
- Day shift
- No nights
Work Days:
- Weekends as needed
Work Location: In person