What are the responsibilities and job description for the Front Desk Receptionist position at Pine Brook Pointe Assisted Living and Memory Care?
Pine Brook Pointe in Burlington WI is looking for a Receptionist!
Hours: Fridays 9-5 and every other weekend 10am-3pm and 4pm-8pm weekday shifts
Starting rate is $12-$15 based on experience but, we will train the right person!
Pine Brook Pointe is an Assisted Living and Memory Care Facility for our senior population.
Our reception staff plays a critical role in providing the best care possible for our residents. Directing phone calls, greeting visitors, relaying doctors appointments, and even filing paperwork are all very important roles in maintaining our residents home. The optimum candidate is very personable, outgoing, great at customer service, is detail orientated, can sit for long periods of time, and lift/pull/push 20lbs on an occasional basis.
We do provide training and support. After training, you are never alone as we always have at least 5 staff members in the building. Management is also here at least 5 days a week and on call for as needed issues.
If you're a team player and have a passion for being helpful and serving our senior community, this is the perfect job for you!
Responsibilities:
- Time management
- Answering phones
- Redirecting phone calls
- Relaying messages
- Filing paperwork
- General knowledge of client/family services
- Greeting visitors
- Observing door alarms
We Provide:
- Education: We will send you to get your CBRF certifications (provided you stay with us for one year, you won't have to pay for these classes), we provide in-services to help further education in the caregiving field. In services may include: dementia care, resident rights, dietary restrictions, ect...
- Training: We provide on the job training, and ensure you have all the knowledge and resources before having you work on your own. Once you are working "on your own" you won't ever actually be alone. Someone is always available to answer any questions you may have.
- Team Based Work Place: Here at Pine Brook Pointe, we understand that team work, truly does make the dream work. Every day we work as a team to make sure our residents and employees are happy, healthy, and enjoying their life as much as they can.
Job Type: Part-time
Qualifications
- Strong computer skills and proficiency in Microsoft Office and Google Suite
- Previous clerical and administrative experience, preferably in a front desk or customer service role
- Excellent phone etiquette and organizational skills
- Ability to manage multi-line phone systems and maintain filing systems
- Knowledge of residents' rights and commitment to customer support
Job Type: Part-time
Pay: $10.00 - $12.00 per hour
Expected hours: 20 – 30 per week
Schedule:
- Day shift
- Evening shift
- Rotating weekends
Ability to Commute:
- Burlington, WI 53105 (Required)
Work Location: In person
Salary : $10 - $12