DEVELOPMENT COORDINATOR

Description

SUMMARY:

The Development Coordinator will work directly with the Development Team providing general administrative support, maintaining and managing the daily operation of the donor database and associated software, creating donor thank you letters, organizing mailings, and other detail-oriented responsibilities as assigned. The ideal candidate will have a passion for Pine Castle’s mission and be comfortable working with and communicating with donors and Pine Castle participants.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

DEVELOPMENT DUTIES:

· Provide administrative support to the Chief Development Officer and designated staff.

· Manage and supervise creation of new constituent records in database to ensure consistency of records in accordance with Pine Castle’s Data Policies and Procedures Standards Manual.

· Manage and supervise data entry for gift records, so that the processing, tracking, reporting and acknowledgment of gifts are performed (in accordance with Pine Castle’s Data Policies and Procedures Standards Manual) in an accurate and timely fashion. Ensure that the data derived from these activities is maintained, continuously updated, and easily accessible.

· Track Inspirations Society pledges and update associated Donor Profiles when new installments are received. Send reminders to donors for upcoming pledge installments and past-due pledges.

· Enter and track the grant process through the process of application to award/denial and reporting requirements in accordance with Pine Castle’s Data Policies and Procedures Standards Manual.

· Update donor records in donor database as needed.

· Maintains database and performs maintenance projects including duplicate removals, merging, address corrections, etc. as requested.

· Produce targeted mailing lists for communications, solicitations, invitations, etc. for development staff and other constituents. Use donor software to upload interactions to donor records to show they were sent the mailings.

· Create queries and reports as needed and/or assigned to support cultivation and stewardship activities.

· Maintains Development Income Excel Spreadsheet to allow tracking of income budget.

· Maintains Major Gifts Excel Spreadsheet to assist Chief Development Officer in cultivation duties.

· Reviews incoming checks and deposits and applies appropriate Finance Department codes to assist them with directing deposits to appropriate accounts.

· Work with Finance Department to reconcile conflicts of transaction coding between departments.

· Work with Finance Department to provide needed documentation for annual audit of Pine Castle.

· Writes and edits donor letters, proposals, final reports, and other correspondence, as required.

· Assist with Social Media post.

· Assist with logistics for Pine Castle Experience Tours and Inspirations Luncheon. and enter/update constituent records of those who attend.

· Provides prompt, courteous, and professional internal and external customer service to constituents.

· Responsible for all In-Kind donations and thank you process.

· Assist development department with special projects

· Regularly update Pine Castle’s Data Policies and Procedures Standards Manual when procedures are changed.

Qualifications

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and EXPERIENCE:

Bachelor’s degree or equivalent education and a minimum of three (3) years related experience. Non-profit agency experience required.

LANGUAGE SKILLS: Must demonstrate ability to read, analyze, and interpret general business periodicals, professional journals, and development-related materials – both in print and online. Must have the ability to create reports, business correspondence, and have effective email communications with supporters and constituents. Ability to effectively present information and respond to questions from the board, managers, event sponsors and corporate partners, donors, volunteers and the general public.

Must be able to demonstrate high proficiency in Microsoft Office products, especially Word and Excel.

ATTITUDE AND VALUES:

· A personal commitment to service to others and respect for all persons with any level of ability is essential.

· Embracing the mission and vision of Pine Castle and working as an ambassador of the agency in all activities and agency-related roles is of the utmost importance.

· Must have ability to multi-task and work in a fast-paced office environment.

· Must be self-motivated, maintain a positive attitude and participate in cross-functional team environment.

OTHER SKILLS AND ABILITLIES:

· Must be able to organize and prioritize work, be proactive, take initiative, resolve problems, follow through, and simultaneously manage multiple priorities to ensure goals are met in a timely manner.

· Excellent interpersonal and communication skills, attention to detail and ability to meet deadlines.

· Ability to anticipate needs, see opportunities and use good judgement in dealing with confidential information.

· Experience managing Development databases and proficiency in database administration, prospect and constituent management, data imports and exports and developing reports. Bloomerang experience preferred.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet; however, participants will occasionally visit with you in your office. You must be comfortable when working around people with disabilities.

Salary : $18 - $20