What are the responsibilities and job description for the Warehouse Clerk position at Pine Environmental Services?
Job Description
Job Title : Warehouse Clerk
Reporting to : Branch Manager
Classification : Full Time, Part Time / Admin
Status : Non-Exempt
Purpose
The warehouse clerk's role is to oversee and coordinate the daily warehousing activities. You will implement production, productivity, quality and customer service standards and achieve the appropriate level of volume within time limits. Ultimately, you should be able to ensure that daily operations meet and exceed daily performance expectations and to increase the company’s overall market share.
Primary Responsibilities
Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching and assuring quality of goods
Own warehouse administrative functions
Organize and maintain inventory and storage area
Ensure shipments’ and inventory transactions’ accuracy
Accurately document all receivables from their multiple sources (FedEx, UPS, USPS, Pine Drivers, Customer Drop Off, Purchase order validation and other sources)
Promptly communicate with customers and supervisor for all discrepancies (i.e. Missing items, damages, unexpected returns, etc.)
Maintain items record, document necessary information and utilize reports to project warehouse status
Enter all inbound / outbound items into ERP System, update system notes (i.e. Infor M3)
Hazmat certified (specifics)
Interface with customers to answer questions or solve problems
Support warehouse initiatives and projects
Work in collaboration with Warehouse Supervisor to ensure warehouse success
Identify areas of improvement and establish innovative or adjust existing work procedures and practices
Confer and coordinate activities with other departments
Maintain a clean, safe, and efficient work area
Act as an active back up to other warehouse personnel, when needed
Driving responsibility as needed
Other duties, as assigned
Knowledge, Skills, Abilities
Knowledge of MS Office
Ability to input, retrieve and analyze data
Attention to detail is critical
A flexible and strong team player that can work in a fast-paced environment
Proven ability to direct and coordinate operations
Hands-on commitment to getting the job done
Strong organizational and time management skills
Excellent Communication Skills- Written, Verbal, Interpersonal, and Phone
Ability to think analytically, with focus on problem troubleshooting
Education / Experienc e
High School Diploma / GED or Higher
Experience in logistics, supply chain management is a plus
Warehouse experience, a flexible and strong team player that can work in a fast-paced environment
Microsoft Office proficient
Environment
- This is a non-safety sensitive position. Employee will be in an office environment. Employee will bend, walk, stand and may sit for long periods of time.
Physical Demands
Pine Environmental Services reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment
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