Demo

Social Services Coordinator

Pine Haven Christian Home
Sheboygan, WI Full Time
POSTED ON 2/6/2025
AVAILABLE BEFORE 5/5/2025

Job Summary

The Social Services Coordinator at Pine Haven Christian Home will provide support for the emotional and psycho-social needs of our residents and their families. This individual's focus is to provide expertise to enhance the care we provide to our assisted living residents.

Essential duties and responsibilities

  • Assist with psycho-social aspect of potential resident assessments
  • Provide tours to potential residents and families
  • Coordinate, and complete the admissions of new residents
  • Responsible for providing residents and families with the social and emotional aspects of transitioning to our facility
  • Meet with residents and families regarding emotional, social, or physical needs
  • Assist staff with challenging resident or family situations
  • Provide emotional support as resident needs arise
  • Connect residents and families with community and government benefit programs and resources
  • Coordinate, facilitate and participate in service plans, and complete follow up tasks from the care planning
  • Investigate, document, and follow-up on resident rights concerns, including lost items
  • Develop social services programs to provide higher level of care for residents, families, and staff
  • Coordinate schedules for residents and outside providers who come on-site, such as podiatrist, audiologist, ophthalmologist / optometrist
  • Work closely with support department staff and managers, including providing direction as needed to staff and sharing concerns with managers
  • Serve on the Administrative On Call Rotation
  • Provide Quality Assurance structure, review of programs, and implement QA initiatives as they are developed
  • Follow infection control and universal precautions policies and procedures to ensure that a sanitary environment is always maintained
  • Attend and participate in required training, conducted at time of hire and / or annually, that will include training designed to assure resident safety : i.e. fire safety, missing resident, evacuations, disaster response, etc.
  • Report any observed changes in a resident's needs and / or condition immediately to a license nurse or manager as appropriate

Requirements

Requirements and qualifications

  • Prior social services experience in a senior living setting required
  • Ability to make independent decisions when circumstances warrant such action.
  • Ability to deal professionally with personnel, residents, family members, visitors, government agencies / personnel and the general public.
  • Patience, tact, cheerful disposition and enthusiasm, as well as be willing to handle residents based on whatever level they are currently functioning
  • Ability to seek out new methods and principles and be willing to incorporate them into existing social services programs
  • Maintain good attendance, including timely arrival
  • Support positive working relationships with fellow team members
  • Interreact, communicate, and collaborate effectively with others
  • Attention to detail, time management, and organizational skills required
  • Must comply with Pine Haven's policies
  • Understands, supports, and is committed to Pine Haven's Mission, Vision and Values
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